Switchboard Operator PRN

Your experience matters

Highpoint Health-Sumner with Ascension Saint Thomas is part of Lifepoint Health, a diversified healthcare delivery network with facilities coast to coast. We are driven by a profound commitment to prioritize your well‑being so you can provide exceptional care to others. As a receptionist joining our team, you're embracing a vital mission dedicated to making communities healthier.

A Switchboard Operator who excels in this role:

• The switchboard operator receives all incoming calls to the hospital.
• Does in‑house paging, codes and dial‑a‑page system.
• Keeps switchboard files updated with current room numbers, discharged patients, new admissions, etc.
• Maintains updated employee information for the disaster procedure files.
• Receives incoming calls to house extensions or patient rooms.
• Receives calls from in‑house extensions.
• Handles all emergency calls and pages.
• Contacts appropriate personnel as situation warrants.
• Handles all intercom paging and general information from in‑house and outside calling parties.
• Evening, night, weekend and holiday operators may be responsible for contacting on‑call personnel as requested by the Nursing Supervisor.
• Also take and relay messages to on‑call persons by paging, beeping or calling their home.
• Keep all pertinent information on the bulletin board and disaster policies and procedures updated.
• Stay abreast of any and all changes which apply to switchboard functions.
• Other duties as assigned.

The ideal applicant for this role will be able to work in a stressful environment with minimal supervision. They will possess critical thinking skills and exercise decisive judgment. Additional requirements include:

• High school diploma or the equivalent is required.

Highpoint Health-Sumner with Ascension Saint Thomas is an Equal Opportunity Employer. Highpoint Health-Sumner with Ascension Saint Thomas is committed to Equal Employment Opportunity for all applicants and employees and complies with all applicable laws prohibiting discrimination and harassment in employment.