Program Assistant

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full time Clerical Gallatin, TN, US

7 days ago Requisition

Mission Statement:
Mid-Cumberland Community Action Agency will act as a stepping stone to create stronger communities where families with low incomes have opportunities to connect, grow, and maintain dignity.

Summary:
The Program Assistant will support the daily operations of the Community Services and Planning Divisions, ensuring effective communication, recordkeeping, and administrative tasks are completed in a timely and organized manner. This position involves working closely with clients, vendors, and staff while maintaining confidentiality and compliance with applicable regulations.

Exceptional Benefits Package

100% Employer-Paid Health Insurance
100% Employer-Paid Dental Insurance
100% Employer-Paid Life Insurance
Low-Cost Vision Insurance Available
5% Employer Contribution to Your 401(k) After One Year of Service — No Employee Contribution Required
Paid Time Off and Paid Holidays
Professional Development Opportunities
Meaningful Work Serving Children and Families

• Communication & Daily Operations Support:
  • Interact with clients, vendors, and visitors to ensure smooth operations.
  • Answer incoming calls and direct them appropriately.
  • Prepare responses to routine inquiries and correspondence.
  • Perform general clerical duties, including copying, faxing, and filing.
  • Conduct research, compile data, and prepare documents for management staff.
  • Create and modify documents, such as reports, memos, and letters, using Microsoft Office and the THO system.
• Documentation & Reporting Support:
  • Assist with documentation, recordkeeping, and reporting requirements for various programs.
  • Ensure compliance with state and federal regulations.
  • Maintain confidentiality in handling client, staff, and agency information.
• Event Planning & Execution:
  • Assist in the planning and execution of special program events or training sessions.
• Special Projects Support:
  • Assist with special projects to support the administration and operations of the program.
• Meetings & Training:
  • Attend and participate in meetings, work groups, team meetings, and training conferences as assigned. This may include local, state, regional, and national groups.
• Compliance with Policies & Procedures:
  • Comply with Mid-Cumberland Community Action Agency’s Policies and Procedures, as well as applicable Early Childhood Standards, including DHS Licensing, CACFP, TN Department of Health, and NAEYC Accreditation Standards.
• Other Duties as Assigned:
  • Perform any other duties as assigned by the Supervisor.

Education & Experience

Qualifications:

• Education:
  • High School Diploma required;
    Certification or AA degree preferred.
• Experience:
  • Minimum of 1 years of administrative experience.

Preferred Qualifications:

• Strong organizational and multitasking abilities.
• Excellent communication and interpersonal skills.
• Proficient in Microsoft Office Suite and experience with recordkeeping systems.

Additional Information:
A combination of education, experience, and training that provides the required knowledge, skills, and abilities will be considered for the position.