Client Success & Compliance Specialist
Job in
Gallatin, Sumner County, Tennessee, 37066, USA
Listed on 2026-08-15
Listing for:
Servpro Industries, LLC
Full Time
position Listed on 2026-08-15
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Client Relationship Management -
Business
Client Relationship Management
Job Description & How to Apply Below
SERVPRO is seeking a Managed Account Specialist (MAS), the primary contact for Managed Program Clients. The MAS ensures program compliance, handles client inquiries, and coordinates job updates between the client and the service provider.
Key duties include auditing files, managing daily job volume, advising franchisees on requirements and cost approvals, and generating daily to monthly reports. Strong communication, Microsoft Office proficiency, and at least two years in customer service are
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