Operations Manager

About this position

The Operations Manager will be responsible for managing a staff of CDL Drivers and Warehouse Associates. The Operations Manager will oversee delivery of products to our clients in a timely manner, maintain inventory levels, and work with a team to achieve the branch’s goals. Must possess strong communication skills and a passion for safety.

• Lead and develop a team of material handlers and drivers by developing metrics, coaching and evaluating performance, and using productivity systems of measurement
• Ensure compliance with all federal, state, and local laws pertaining to employment, safety, OSHA Standards, and DOT regulations
• Fill customer orders accurately, safely, on time, and without damage
• Collaborate and foster a positive relationship with Sales and Administrative functions
• Ensure effective product performance and promote good customer and supplier relations
• Recognize employee achievements and encourage excellence through employee engagement
• Plan and conduct regular staff meetings and branch level events
• Host operations meetings to monitor operational issues, customer concerns, and compliance and safety regulations
• Ensure staff are following safe work practices, completing job duties efficiently, and that adequate support is provided
• Adhere to high ethical and professional standards set forth by the company
• Interact with customers, vendors, and other leaders on a regular basis to ensure client satisfaction and promote improved services

• High school diploma/GED required
• Minimum of 1 year of management experience
• Experience in logistics, manufacturing, or distribution strongly preferred
• Excellent verbal and written communication and presentation skills
• Superior interpersonal skills with the ability to interact with employees at all levels of the organization
• Ability to think independently and critically, analyze and solve problems, and successfully implement solutions
• Ability to travel up to 10%
• Effective time management and prioritization skills; must be flexible and demonstrate the ability to change course quickly as needed
• Experience with Microsoft applications

• Medical Insurance
• Vision Insurance
• Company Paid Life Insurance
• Disability Insurance
• 401(k) (with company matching)
• Paid Time Off
• Paid Holidays