Armed Security Officer - Gallatin, TN

Armed Contract Security Officer
- Gallatin, TN

Corporate

CSOs protect industrial or commercial property against fire, theft, vandalism, and illegal entry by performing the following duties.

• This job has no supervisory responsibilities.
• Contract Security Officers are subject to supervision from Contract Security Supervisors (CSSs).

To perform the job successfully, an individual should demonstrate the following competencies (minimum of
5):

• Problem Solving
  - Identifies and resolves problems promptly; gathers and analyzes information skillfully; develops alternative solutions; works well in group problem-solving situations; uses reason even when dealing with emotional topics.
• Technical Skills
  - Assesses own strengths and weaknesses;
  Pursues training and development opportunities;
  Strives to continuously build knowledge and skills;
  Shares expertise with others.
• Customer Service
  - Manages difficult or emotional customer situations;
  Responds promptly to customer needs;
  Solicits customer feedback to improve service;
  Responds to requests for service and assistance;
  Meets commitments.
• Interpersonal Skills
  - Focuses on solving conflict, not blaming; maintains confidentiality; listens to others without interrupting; keeps emotions under control; remains open to others' ideas and tries new things.
• Oral Communication
  - Speaks very clearly and persuasively in positive or negative situations; listens and gets clarification; responds well to questions; demonstrates group presentation skills; participates invarious meetings.
• Written Communication
  - Writes clearly and informatively;
  Edits work for spelling and grammar;
  Varies writing style to meet needs;
  Presents numerical data effectively;
  Able to read and interpret written information.
• Teamwork
  - Balances team and individual responsibilities;
  Exhibits objectivity and openness to others'views;
  Gives and welcomes feedback;
  Contributes to building a positive team spirit;
  Puts success of teamabove own interests;
  Able to build morale and group commitments to goals and objectives;
  Supports everyone's efforts to succeed.
• Diversity
  - Demonstrates knowledge of EEO policy;
  Shows respect and sensitivity for cultural differences;
  Educates others on the value of diversity;
  Promotes a harassment- free environment;
  Builds a diverse workforce.
• Ethics - Treats people with respect;
  Keeps commitments; inspires the trust of others;
  Works with integrity and ethically;
  Upholds organizational values.
• Organizational Support – Follows policies and procedures;
  Completes administrative tasks correctly andon time; supports organization’s goals and values;
  Benefits organization through outside activities;
  
  Supports affirmative action and respects diversity.
• Judgement – Displays willingness to make decisions;
  Exhibits sound and accurate judgement;
  Support sand explains reasoning for decisions;
  Includes appropriate people in decision-making process;
  Makes
  timely decisions.
• Professionalism – Approaches others in a tactful manner;
  Reacts well under pressure;
  Treats others with respect and consideration regardless of their status or position; accepts responsibility for own actions;
  Follows through on commitments.
• Quality
  - Demonstrates accuracy and thoroughness;
  Looks for ways to improve and promote quality;
  
  Applies feedback to improve performance;
  Monitors own work to ensure quality.
• Safety and Security
  - Observes safety and security procedures;
  Determines appropriate action beyond guidelines;
  Reports potentially unsafe conditions;
  Uses equipment and materials properly.
• Adaptability
  - Adapts to changes in the work environment;
  Manages competing demands;
  Changes approach or method to best fit the situation;
  Able to deal with frequent change, delays, or unexpected
  events; adapts…