El Morro Theatre Assistant

Job Description

General

Purpose:

The Theater Assistant is a part‑time position. Provide assistance and perform cashiering duties for tickets and concession sales to customers at various regular and special events and activities. Ensure guests are aware of safety policies and that all fire codes are enforced. Perform various customer service related duties and other theatre duties to provide the best possible El Morro Theater experience.

Work a flexible schedule set forth by the Theater Manager.

Provide assistance and perform cashiering duties for tickets and concession sales to customers at the El Morro Theater. Greet guests; answer questions and resolve problems while providing friendly, helpful and fast service. Serve fresh properly prepared food and beverages, restock concession supplies prior to each movie and ensure all drink and popcorn machine equipment are functioning properly at the concession stand.

Receive money for ticket sales and make correct change for customers or process credit card transactions; monitor money in cash drawer to ensure adequate change is available. Serve as an usher, maintain cleanliness and sanitary conditions of the concession stand and assist in cleaning facilities. Perform other duties as assigned by supervisor or Theater Manager.

• Knowledge:
  • Best practices dealing with customers in a theater setting
  • Safe food handling procedures and importance of hygiene
  • Sensitivity to the diversity of the guests
• Skills:
  • Manual dexterity
  • Stamina to stand for long periods of time
  • Multi‑task while remaining poised and calm
  • Math and cash handling
• Abilities:
  • Communicate and work effectively with customers
  • Commit to work up to 20 hours per month
  • Multitask and remain pleasant and composed in a sometimes‑stressful environment
  • Work with minimal supervision
  • Be well groomed and aware of the nature of guest service
  • Work evenings and weekends as per scheduling
  • Be punctual
  • Ability to speak Navajo and/or Spanish
  • Adapt to the fluidity of programming and show times within both spaces

STARTING HOURLY PAY: $15.97 p/h

• Valid Identification card
• Six (6) months cashiering experience
• Must have access to cell phone landline or other means of communication for call‑back purposes
• Must pass a background check