Financial Services Representative

World Finance, winner of the Top Workplaces USA award for five years in a row and a two-time winner of Newsweek’s Most Trustworthy Companies award, helps customers meet their financial needs and unlock their financial good. We’re an energetic team looking for a Financial Services Representative to guide customers on their financial journey. As a Financial Services Representative, you’re the face of World Finance – empathizing, empowering, and engaging with our customers.

Hourly Pay: Starting at $15.

• Guide customers toward upward credit mobility through sound financial choices.
• Provide top-tier customer service, assisting customers with questions, concerns, and products.
• Process, prepare, and execute loan applications and close current renewal loans.
• Take and process payments, balance assigned cash drawer daily, and prepare daily branch bank deposits.
• Transport money to and from the bank as instructed.
• Maintain strong customer relationships and build a community within your branch.
• Call approved and unmade applications to close loans daily.
• Help build tax clientele and provide tax services.
• Send complete and accurate credit denial letters within 30 days from the date of application.
• Pay branch expenses as instructed by the Branch Manager.

• Basic computer skills.
• Self-confidence, organizational skills, and a history of caring for others.
• Willingness to seek quality-driven solutions and embrace new ideas.
• Team player attitude.
• A valid driver’s license and reliable transportation, including ability to transport bank deposits.

• Health, dental, vision, and life insurance available to full‑time team members the 1st of the month following 30 days.
• Paid holidays, vacation time, and a 401(k) plan with company match.
• Paid volunteer hours each year.
• Opportunities for internal promotion (80% of reps promote to management annually).

• Frequently stationary with regular movement throughout the office; occasional climbing, kneeling, bending, twisting, and reaching.
• Occasional lifts up to 5 lb and may exert up to 30 lb of force.
• Requires regular use of vision, hearing, fine motor skills, and verbal/written communication.
• Fast‑paced, high‑demand environment with shifting priorities and tight deadlines; requires professionalism, multitasking, adaptability, and collaboration.
• Occasional local travel; may include extended hours, evenings, or weekends.
• Standard indoor office setting with shared workspace, typical noise, lighting, and temperature.
• Frequent customer and coworker interaction; must communicate clearly and professionally in person, by phone, and electronically.
• Regular, reliable attendance and punctuality are essential.

It is the policy of World Acceptance Corporation to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law.

In addition, World Acceptance Corporation will provide reasonable accommodations for qualified individuals with disabilities.