ESI Educator

client benefit educator

client by evernorth is seeking professional, engaging benefit educators to support client benefit fairs and events. This on-call role is ideal for individuals who enjoy face-to-face interaction and are comfortable representing a trusted pharmacy benefit services manager brand in public, client-facing environments. Benefit educators serve as a knowledgeable, approachable presence at benefit fairs, helping individuals understand their pharmacy benefits, answer high-level questions, and access appropriate resources.

This is a contingent role with no guaranteed hours; work is offered based on client needs and event volume. This position requires driving responsibilities. Candidates must live within a 180-mile radius of the location(s) listed below and be able and willing to commute within that radius. Candidates must have their own form of reliable transportation.

phoenix, az - 2 flagstaff, az - 2 las vegas, nv - 2 reno, nv - 2 alburquerque, nm - 2 las cruces, nm – 2 gallup, nm – 1 carlsbad, nm - 1

responsibilities:

• deliver positive, informed member experiences by supporting individuals at client benefit fairs and events
• increase benefits awareness and engagement through proactive, professional attendee interactions
• build trust and confidence by answering high-level pharmacy benefit questions and connecting attendees to appropriate resources
• support consistent, high-quality event execution by sharing educational and promotional materials
• contribute to continuous improvement by completing required post-event feedback
• attend an annual client training to build foundational knowledge of the organization, industry, and educator role
• participate in a 30-minute – 1-hour account-specific training session with the account team at least 48 hours prior to each assigned benefit fair
• this training covers client-specific plan details and key talking points to ensure educators feel prepared and supported
• professional attire and demeanor required at all events

additional information:

training will be provided to ensure that you are well prepared to answer client questions. This is a contingent role with no guaranteed hours; work will be available on an as-needed basis.

skills:

• strong verbal communication and interpersonal skills
• comfort engaging individuals one-on-one and in small group settings
• professional presence in client-facing environments
• customer service or public-facing experience preferred
• familiarity with benefits or insurance information is a plus

keywords:

education: high school diploma or ged required

skills and experience:

• required skills: verbal communication interpersonal skills engaging individuals one-on-one engaging individuals in small group settings professional presence in client-facing environments customer service experience public-facing experience familiarity with benefits information
• additional skills: familiarity with insurance information
• languages: english read write speak
• minimum degree required: completed high school (diploma or ged)

eeo: "mindlance is an equal opportunity employer and does not discriminate in employment on the basis of – minority/gender/disability/religion/lgbtqi/age/veterans."