Analyst, Inside Sales - Customer Sales Representative, Animal Health

Schedule and Location

Schedule: Monday - Friday, 10:30 AM - 7:30 PM EST, but can be flexible as needed.

This position can function remotely from anywhere in the United States.

Direct Sales is responsible for driving sales and services to new and/or existing customers through face-to-face or telephone contact to meet individual and organizational sales objectives.

Inside Sales is responsible for driving sales and services to new and existing customers. The sales cycles will tend to be simple and short-term in nature and may or may not lead to a long term customer relationship. It can sometimes be viewed as cold calling or telesales.

Customer Sales Representatives are responsible for driving sales and services to an assigned group of animal hospitals and clinics. You will create new business partnerships while supporting and strengthening relationships with the current customers. The sales cycles will tend to be simple and short-term in nature and may or may not lead to a long-term customer relationship.

• Conduct outbound sales calls to targeted groups of customers with the objective of new account acquisition; existing account expansion; and existing account retention
• Solicit competitive intelligence information from customers
• Develop and maintain strong customer relationships with an assigned group of customer accounts
• Contribute to overall development and continuous improvement of the Veterinary Inside Sales function
• Consult with Manager or senior peers on complex and unusual problems

• Bachelor's degree in related field, or equivalent work experience, preferred
• 1-2 years previous sales experience preferred (inside sales/telesales and/or extensive knowledge of the veterinary or pharmaceutical industry)
• Prior experience working in a veterinary clinic or practice, LVT or Vet Technician experience preferred
• Excellent communication skills
• Basic keyboarding and computer skills
• Self-motivated to achieve goals
• Strong selling and negotiation skills
• Strong interpersonal skills: ability to make personal connections with customers
• Articulate and courteous phone manner
• Strong customer service skills
• Good decision-making skills
• Ability to work in a fast-paced environment and manage multiple tasks
• Ability to work effectively in a team environment
• Strong organizational skills; attention to detail
• Proficient in Microsoft Word, Excel, and Outlook

• Applies basic concepts, principles and technical capabilities to perform routine tasks
• Works on projects of limited scope and complexity
• Follows established procedures to resolve readily identifiable technical problems
• Works under direct supervision and receives detailed instructions
• Develops competence by performing structured work assignments

• Anticipated hourly range: $21.80 per hour - $31.10 per hour + incentive plan eligibility
• Bonus eligible: Yes
• Benefits: Medical, dental and vision coverage; paid time off; health savings account (HSA); 401k; access to wages before pay day with myFlexPay; FSAs; disability coverage; work-life resources; paid parental leave; healthy lifestyle programs

The hourly range listed is an estimate. Pay is determined by multiple factors including location, education, experience and skills, and internal pay equity.

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