Tribal Goverment Field Technician

• Other Compensation DOE
• Employee Type Full Time - Non Exempt
• Manage Others No

For any inquires please reach out to HR Specialist Katie Gutierrez via email at kgutierrez

IT Field Technician

The IT Field Technician’s primary responsibility is performing end-to-end Internet Service installation at customer locations, both residential and commercial.

• Perform site-survey at new customer locations.
• Configure, install, and test rooftop radio and associated equipment.
• Radio, utility box, power, cable runs, rooftop mounting kit.
• Configure, install, and test wireless router.
• Run, clip and test cable for all data drops.
• Install data jacks.
• Radio alignment with hub radios
• Tower climbing (up to 60 feet)
• Tower radio installation and cable runs
• Troubleshoot and repair customer Internet issues.
• Track and document inventory.
• Document all work activity and other administrative duties.
• Perform work and operate work vehicles in accordance with Tribal and OSHA standards.
• Ability to identify and resolve technical/client issues in high-paced environment.
• Perform maintenance and installation at Internet hub sites.
• Other duties as required.

• One year of Internet service installations or one year of IT field work.
• One year experience running, clipping, and testing data cable.
• High School diploma required.
• Must have a valid New Mexico Driver’s License.
• One year customer service/interaction. Must have exceptional customer service skills.
• Should be adept in problem assessment and conflict resolution.
• Must be a self-starter.
• Must be able to work comfortably in a team environment.
• Working knowledge of WAN, LAN, and WIRELESS technology

• Must be able to lift up to 55 pounds
• Must be able to clime ladders up to 20 feet
• Must be able to stand for extended periods
• Must be able work under desks, in confined areas, on rooftops
• Must be able to work outdoors (some work during inclement weather may be required)