Account Associate - State Farm Agent Team Member

Benefits

• License Paid by Agency
• Simple IRA
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

Our agency opened in 2014 and is a close-knit team of three focused on delivering exceptional, relationship‑driven service. We offer holiday pay, PTO and sick time, health benefits, a Simple IRA, licensing paid up front, and a strong focus on work‑life balance.

Our office culture is tight‑knit and customer‑focused; we treat our customers like family and pride ourselves on delivering five‑star service.

We’re looking for someone who is team‑oriented, detail‑focused, and thrives in a fast‑paced environment. The ideal candidate is strong on the phone, comfortable with computers, and able to multitask while providing a high level of customer care.

As an Account Associate – State Farm Agent Team Member, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful customer relations and act as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.