Senior Business Operations Manager; Hybrid Internal Medicine-Administration - Galveston

Minimum Qualifications

REQUIRED EDUCATION/

EXPERIENCE:

Bachelor’s degree or equivalent experience and five years of related experience.

Plans, manage and a working lead for the staff service and business management functions for
multiple areas under the Shared Administrative Services. Responsible for overall management
of departmental administrative and technical services, staff coordination, policy and procedure
development, strategic planning and special projects across multiple areas. Includes a variety of
complex decisions with minimal direction.

• Manages and directs administrative or operational departmental services, processes and
  special projects across multiple areas.
• Performs administrative functions as a working lead to support multiple areas.
• Develops planning, management, and organizational analysis; establishes goals and
  objectives; directs and coordinates development of guidelines, policies, procedural
  changes and standards to improve administrative operations.
• Manages and assists the Shared Administrative Services staff to align work processes
  and to establish and attain goals and objectives for efficient department operation.
• Oversees the development and administration of department budget.
• Oversees multiple administrative or operational projects as assigned.
• Responsible for staff development programs including programs to increase employee
  satisfaction for department.
• Responsible for forming ad hoc support teams in response to institutional/department
  initiatives.
• Empowers Administrative Support Group to align work processes.
• Assists the Administrative Support Group establishing and attaining goals and objectives.
• Provides information coordination between administrative staff and leadership.
• Oversees compliance and other training for department.
• Provides Accountable Property Officer Services for department.
• Provide guidance for interpretation of UTMB and departmental rules, regulations and
  policies.
• Provides information coordination between administrative staff and leadership.
• Provides mediation and conflict resolution for department/process.
• Meets with administrative support team to receive feedback, gather ideas & empower
  employees.
• Makes complex administrative decisions regarding organizational and departmental
  issues.
• Assists with personnel functions within department/process.

Conducts employee performance reviews & makes recommendations for development
and reward for department/process.
Caretaker of budgetary funds used by the administrative support.
Provides guidance for interpretation of UTMB and departmental rules, regulations and
policies.
Identifies appropriate internal controls for department; provides mechanisms to monitor
and implement compliance.
Works with Office of University Advancement on grants and funding
Represents the department leadership in their absence as needed.
Adheres to internal controls and reporting structure.
Performs related duties as required.

• Change Management skills
• Strong interpersonal skills
• Excellent communication and organizational skills
• Ability to coordinate efforts with many others
• Ability to plan, organize, set and accomplish goals
• Assessment, analytical, and reporting skills
• Conflict resolution skills
• Supervisory and management skills to effectively direct support staff
• Facilitation, coaching, mentoring, feedback skills
• Excellent decision-making skills
• Knowledge of UTMB HR Systems and Policies
• Knowledge of process functions and organization

Actual salary commensurate with experience or range if discussed and approved by hiring authority.

UTMB Health strives to provide equal opportunity employment without regard to race, color, religion, age, national origin, sex, gender, sexual orientation, gender identity/expression, genetic information, disability, veteran status, or any other basis protected by institutional policy or by federal, state or local laws unless such distinction is required by law. As a Federal Contractor, UTMB Health takes affirmative action to hire and advance protected veterans and individuals with disabilities.