Health Unit Coord; HUC; Transplant Unit; Nights

Health Unit Coord (HUC) - Transplant Unit (Nights)

Galveston, Texas, United States

Medical Administrative

UTMB Health

Requisition # 2603593

• Completion of an accredited Unit Coordinator/Clerk program, or one-year related job experience/college course work.

• BLS

To support the daily operation of a patient care unit through clerical support to the health-care team.

• Performs receptionist/secretary activities for assigned area embodying the Principles of Service:

• Greets patients, guests, and staff in a courteous manner.

• Interacts with and provides services for patients and their families, appropriate to the specialty and age of the patient (as defined in the Unit Addendum).

• Utilizes professional telephone etiquette at all times.

• Promptly answers telephones and intercoms.

• Accurately routes call and message to the appropriate individuals or departments.

• Uses basic computer skills and printing equipment to retrieve and process appropriate clinical information from the hospital information system.

• Promptly processes electronic mail and messages, i.e.: transmits, receives, and acknowledges them; prints hard copies of incoming mail or messages, or routes them to other terminals as designated; enters dates, time, and identifying data related to mail and messages into an index of electronic files or documents.

• Maintains bulletin boards, unit manuals, and files so they are current and in correct order.

• Posts flyers in designated areas.

• Sorts and distributes incoming unit mail, placing it in the appropriate place/mailbox.

• Maintains accurate logs and records.

• Organizes and prioritizes various aspects of work.

• Promptly and accurately enters and retrieves information through the Hospital Automated System.

• Practices positive guest and peer relations:

• Consistently communicates in an effective and courteous manner.

• Directly addresses or reports and seeks assistance in dealing with guest/customer complaints/concerns.

• Establishes and maintains a positive rapport with patients/families, other guests, other departments, and peers.

• Maintains unit Medical Records as outlined by UTMB policies and procedures:

• Assures that medical records are properly assembled in universal chart order, filed, maintained and repaired. This includes thinning and organizing long stay charts.

• Notifies appropriate individuals of orders, admissions, transfers and discharges within 5 minutes of event, as appropriate.

• Is proactive with follow up to ensure ancillary services are provided as ordered.

• Transcribes, enters, and recognizes manual and electronic information to patient unit or hospital record in an accurate, concise, timely, and legible manner.

• Compiles statistics and data for reporting purposes and maintains census reports.

• Maintains equipment and supplies on assigned unit:

• Tracks unit equipment loaned to other areas.

• Monitors, orders, and arranges repairs for equipment and supplies necessary to support the area operation.

• Obtains routine equipment as well as emergency equipment.

• Maintains equipment instruction manuals.

• Initiates requisitions and prepares justification for additional replacement equipment.

• Inventories unit equipment and assumes responsibility for the organization and disposition of equipment including all related reports.

• Assists in protocol for evaluation of new supplies and medical/nursing consultation. Also, follows up with the necessary evaluation on positive or negative aspects for tested supplies and equipment.

• Inventories and orders office supplies and medical record forms.

• Maintains unit par levels, and inventory control for unit/patient supplies and equipment, including coordination and collaboration with sterile processing and purchasing.

• Tracks…