Operations Coordinator; Student Development Specialist II

Job Title

Housing Operations Coordinator (Student Development Specialist II)

Texas A&M University at Galveston – Campus Living & Learning

Galveston, Texas

$45,000 annually ($3,750.00 monthly)

• Live on campus in a Residence Hall Apartment; participate in the campus on‑call rotation, including weekend and evening duties.
• Assist the Assistant Director of Housing Operations in oversight of residence hall buildings and spaces, including building, space, and furniture inspections.
• Coordinate with all entities (SSC and contracted companies) to address custodial, maintenance, and facility needs, ensuring compliance with safety, accessibility, and university standards.
• Monitor progress and completion of work orders for departmental spaces and buildings.
• Coordinate the selection and approval of furniture and equipment purchases for the department.
• Assist in planning preventative maintenance, rotating renovations, capital improvement projects, and construction initiatives within the residence halls.
• Collaborate with Housing Coordinators to ensure timely completion of submitted residential work orders.
• Supervise student staff assigned to Housing Operations, including Desk Assistants and other operations‑focused student employees; provide training, scheduling support, performance management, and ongoing development.
• Perform and coordinate inspections, conduct site visits, and represent Campus Living & Learning at meetings regarding services provided by SSC and external vendors.
• Assist with continuity of residential operations during staff vacancies or extended absences; may temporarily assume supervisory responsibilities in the event of a Housing Coordinator vacancy.
• Serve as the liaison between students, Campus Living & Learning staff, Disability Resources, and facilities personnel regarding residential facility concerns and approved housing accommodations.
• Coordinate modifications to residential spaces and furnishings necessary to implement approved ADA and housing accommodation requests; communicate timelines for substantial repairs within residential rooms.
• Organize residence hall opening and closing processes with other live‑on staff; schedule and coordinate safety walkthroughs; maintain signage and community spaces within residence hall buildings.
• Take part in a Divisional Curriculum by planning, developing, and implementing educational programs within the residence halls; lead programming and marketing initiatives centered on housing operations, safety (fire, weather, coastal humidity), and crisis management.
• Serve as a student conduct hearing officer and adjudicate assigned residential conduct cases in accordance with university policies and procedures.
• Attend, participate in, and help plan Student Activities events (New Student Conference, Fall Festival, Howdy Week, etc.); assist in the presentation of leadership workshops, campus orientations, and other presentations as needed; serve on campus committees and advise student groups.
• Respond to campus emergencies and work an on‑call shift 1–2 weeks and weekends a month; perform additional responsibilities in support of departmental and institutional priorities.

• Bachelor’s degree or equivalent combination of education and experience.
• One year of experience in student affairs work or a related specialty.

• Master’s degree in Higher Education, Student Affairs‑related field.
• 2+ years of experience in Housing and operations or a Student Affairs related field at a professional/graduate level.

• Effective oral and written communication.
• Strong interpersonal and organizational skills.
• Working knowledge of Star Rez, Onity, Ving/Visi Online.
• Ability to multitask and collaborate with others.

• This position is security sensitive and requires compliance with state and federal laws/codes and Texas A&M University System/TAMU policies, regulations, rules, and procedures.
• All tasks and job responsibilities must be performed safely without injury to self or others in compliance with system and university safety requirements.

The Texas A&M University System is an Equal Opportunity, Veterans, and Disability Employer.