Case Manager-Supported Employment Specialist

GULF COAST CENTER - JOB DESCRIPTION

Location: Office in Alvin, TX as needed. Serves Brazoria County

FLSA Status: Non-Exempt

Provide Rehabilitative Case Management (RCM) for individuals served by the Gulf Coast Center (GCC). Primary responsibility will be coordinating and implementing Texas Resiliency and Recovery (TRR) RCM as part of an interdisciplinary team. This model incorporates resiliency and recovery oriented services, supports, practices and beliefs into publicly funded mental health delivery systems. As part of an interdisciplinary team, and within the scope of the team, the RCM staff will be responsible for consultation with other team members on RCM issues;

developing a full range of options in community settings; rehabilitation self‑management and wellness strategies; coordinating medical documentation within medication checkups for GCC consumers, and technical assistance as part of the team in an individual and/or group capacity. RCM will also be responsible for other targeted services such as Supportive Employment and Supportive Housing and other services as needed. Will provide initial screenings and assessments to potential GCC clients.

The RCM will be responsible for completion of Adult Needs & Strength Assessments (ANSA), Person Centered Recovery Plans (PCRP), and targeted case management to individuals presenting for behavioral health services, brief interventions such as crisis resolution, skills training and education, case management, and liaison between other programs and organizations.

Gulf Coast Center is committed to fostering an open, inclusive, and supportive environment that welcomes and embraces diversity in all forms. Gulf Coast Center defines diversity broadly including, but not limited to, race, ethnicity, abilities (mental/physical), gender, gender identity, immigrant status, language, religion, sexual orientation, socioeconomic status, veteran status, and age. Gulf Coast Center embraces trauma‑sensitive and informed practices, provides suicide‑safer care, and fosters a safe and compassionate environment that promotes racial and health equity.

The Case Manager-Supported Employment/Supportive Housing will be responsible for the following:

• Identifies a current and discreet caseload as part of an interdisciplinary team.
• Serve as a member of the treatment team coordinating and providing services as needed.
• Actively participate in team meetings as evidenced by discussion that is not only specific to assigned caseload.
• Display professionalism and team membership when representing program.
• Personnel vacancy may result in temporary increase of caseload.
• Maintain contact with designated staff on a daily basis regarding current work area and retrieval of messages.
• Provide initial screening to determine priority population by conducting an intake interview and appropriate assessment to gather required information within an average timeframe of 30 minutes.
• Coordinate and track patient workflow.
• Complete crisis screening to determine level of risk.
• Complete referrals to internal/external resources as clinically indicated.
• Coordinate with Patient Services Specialist for completion of financial screenings.
• Coordinate with Eligibility Advisor for completion of benefits screening & Medicaid application where applicable.
• Develop person-centered recovery plans based on patient's needs and preferences.
• Present patient cases to prescribers.
• Serve as member of interdisciplinary treatment team coordinating services as needed; actively participate in treatment team meetings.
• Provide RCM self‑management strategies and clinical coordination to individuals, groups, and family members as defined by GCC using evidence‑based strategies within the TRR model of care.
• Provide crisis services to consumers and walk‑ins to the clinic as needed.
• Provide monthly documented face‑to‑face hours of direct service per month to GCC consumers and/or family members according to the current Direct Service Agreement.
• Monitor consumers' requirements within the TRR model to ensure required services are offered and provided per UM…