Guest Experience Manager – Front Desk & Concierge
Job in
Galveston, Galveston County, Texas, 77554, USA
Listed on 2026-07-13
Listing for:
The Post Oak
Full Time
position Listed on 2026-07-13
Job specializations:
-
Hospitality / Hotel / Catering
Event Management & Planning, Guest Services, Customer Service Rep, Hospitality & Tourism
Job Description & How to Apply Below
The Post Oak is seeking a Front Desk Manager to lead the Concierge, Valet and Front Desk teams, ensuring attentive, friendly, efficient, and courteous service for all guests. This role emphasizes maintaining Five Diamond Standards and operational excellence.
The manager will oversee hiring, coaching, scheduling, payroll liaison, and cross-department coordination to ensure seamless guest experiences and staff engagement.
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