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Guest Services Lead - Elevating Guest Experience
Job in
Galveston, Galveston County, Texas, 77554, USA
Listed on 2026-08-21
Listing for:
Holiday Inn Club Vacations Incorporated
Full Time
position Listed on 2026-08-21
Job specializations:
-
Hospitality / Hotel / Catering
Guest Services
Job Description & How to Apply Below
Holiday Inn Club Vacations is seeking an Assistant Manager of Guest Services to drive the brand promise in guest-facing departments and lead operations across front desk, concierge, security, and resort services. You will act as a guest advocate and report to the Guest Services Manager, measuring success by post-stay satisfaction and problem resolution.
The role involves developing staff, managing budgets, and ensuring safe, high-quality guest experiences in line with brand standards and company
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