Assistant Director (FT) @ Moody Gardens

Summary

This position, along with a Store Director (SD), leads a specific store. In partnership with the Store Director, the Assistant Store Director (ASD) is responsible for building and retaining a high‑performing and diverse workforce of Sales Leads and team members. The ASD collaborates with the SD to communicate, inspire and lead e|n’s vision and strategy to the store team and partner’s management team.

In partnership with the SD, the ASD leads the store team to meet net income goals, sales goals, per‑cap goals and all operating and people objectives through execution, coaching and accountability. The ASD is responsible for overall guest service and merchandise presentation in their respective store, maintaining good relations with their partner and building a web of relationships throughout the partnership.

Must be 18 years or older to apply.

• Communicates clear expectations and holds team members and self accountable to all e|n standards of performance and behavior.
• Recruits talent.
• Identifies, develops and leverages existing talent to meet both short‑term and long‑term business objectives.
• Drives the development of e|n talent through training and communication to cultivate an environment of high team member engagement, learning and commitment.
• Maximizes both the team and individual performance levels through effective utilization of Company’s performance management process.
• Motivates, retains and stabilizes a team through appropriate reward and recognition in partnership with the SD. Develops an exit strategy for team members who do not meet the required proficiencies.
• Recognizes and rewards behaviors that are in alignment with e|n’s core values.
• Resolves HR/guest service issues in partnership with Store Director and HR.
• Builds strong relationships with e|n team members to align and support execution of store‑specific business results.
• Actively pursues opportunities to promote self‑development.
• Creates a learning environment by modeling e|n core values.
• Fosters Partner and SSC team member relationships to support business initiatives and growth.

• Achieves store’s sales, per‑cap and net income budget.
• Achieves store’s payroll rate, inventory goal and expense targets.
• Maintains initiatives that are implemented within budgeted guidelines.
• Consistently looks for methods to reduce expenses for maximum sales productivity.
• Collaborates with SD to identify trends, resolve issues and drive store strategies to meet e|n shrink goals. Passes all Loss Prevention audits.
• Collaborates with SD to optimize payroll utilization.
• Effectively utilizes reports to analyze business trends and opportunities to make effective business decisions.
• Works assigned schedule.

• Executes short and long term business goals in partnership with Store Director.
• Communicates and drives e|n’s strategic direction. Utilizes planning pyramid to coordinate short and long term store goals with store team.
• Accountable for training and providing a consistent guest experience through friendly, knowledgeable and efficient service utilizing e|n guest service and partner guidelines.
• Responsible for maintaining visual presentation directives as communicated by SSC. Identifies, develops and trains existing talent to present visually compelling stores consistent with e|n standards and guidelines.
• Champions all e|n initiatives and ensures sustainability.
• Responds and reacts to all communication in a timely manner.
• Performs all non‑revenue generating tasks as required such as expense control, loss prevention training, etc.

• Accountable for overall guest service and ensures all team members exceed e|n Cares standards.
• Influences store and company growth strategies by sharing partner and market insights with Store Operations and Purchasing Teams.
• Develops and maintains a strong alliance with all partners with a goal to maintain long‑term relationships.
• Ensures a clean, organized and safe environment for guests to shop in.
• Participates in regional philanthropic activities.

• While performing the duties of this job, the Assistant Store Director is frequently required to stand, walk and use hands to finger, handle, or feel. The employee is occasionally required to reach with hands and arms; climb or balance and stoop, kneel, crouch, or crawl.
• The Assistant Store Director must frequently lift and/or move up to 40 pounds.

Event Network celebrates diversity and is proud to be an equal‑opportunity employer. We’re committed to creating an inclusive environment for all Team Members.