Facilities Technician II

General Description

The purpose of this class is to perform skilled preventive and corrective maintenance, troubleshooting, and repair of County buildings, equipment, and related facilities systems. The position independently responds to a broad range of service requests and work orders; diagnoses building and equipment problems; performs skilled maintenance and repair activities; and assists with maintaining safe, functional, and reliable County facilities. Work requires greater technical proficiency, independent judgment, and responsibility for resolving more complex facilities maintenance issues in accordance with established procedures, safety requirements, service level expectations, and departmental standards.

Independently receives, prioritizes, evaluates, and completes preventive and corrective maintenance work orders involving County buildings, equipment, grounds, and related facilities systems. Uses the departmental computerized maintenance management system (CMMS) or work order system to manage assigned work; document diagnostics and repairs; record labor, materials, and equipment information; update work order status; and maintain accurate maintenance and asset history. Responds to assigned work orders within established priorities, service level agreements (SLAs), and departmental performance standards;

identifies conditions that may affect service levels and communicates or escalates issues requiring additional resources, authorization, specialized expertise, or vendor support. Troubleshoots, maintains, and repairs building systems and components, including plumbing, lighting, and electrical components, doors and hardware, mechanical equipment, and other facility systems within assigned areas of responsibility and demonstrated technical competency. Inspects, troubleshoots, maintains, and performs repairs on HVAC equipment, pumps, motors, generators, air compressors, boilers, and related mechanical systems within assigned skill level and applicable licensing requirements.

Performs skilled carpentry, plumbing, painting, construction, installation, and building repair activities. Performs and documents scheduled preventive maintenance; identifies equipment deterioration, recurring failures, and developing conditions, and recommends corrective maintenance or additional evaluation. Diagnoses maintenance problems and determines appropriate repair methods, materials, tools, equipment, and resources necessary to complete assigned work. Reviews recurring maintenance issues and equipment failures and provides information and recommendations to supervisory personnel regarding repair, replacement, or additional corrective action.

Coordinates onsite activities with contractors and vendors as assigned; provides building and equipment access; communicates site conditions and work requirements; and reports completion, deficiencies, or follow-up needs. Provides technical assistance and guidance to less experienced Facilities Technicians regarding maintenance procedures, troubleshooting, equipment operation, and safe work practices as assigned. Maintains assigned tools, equipment, vehicles, materials, and work areas in safe and serviceable condition and assists with identifying required parts, materials, and supplies.

Follows applicable safety procedures, equipment operating requirements, building regulations, and departmental policies and identifies and reports unsafe conditions. Provides professional and responsive service to County departments and employees and communicates work status, expected resolution, and completion information as appropriate. Participates in emergency response, after-hours work, and other essential facilities operations as assigned. Performs related work as assigned.

Requires a high school diploma or GED equivalent. Requires three years of progressively responsible experience in building maintenance, facilities maintenance, construction, mechanical repair, skilled trades, or a closely related field; or an equivalent combination of education, training, and experience.