Product Manager - Billing Insights

Position: Product Manager - Billing Performance Insights
Twilio is hiring a Principal Product Manager focused on billing performance insights, operating remotely from British Columbia. This role involves leadership in developing innovative data products for client billing performance.

As an experienced product manager, you will own the insights roadmap, focusing on various billing types while working with engineering and UX teams. Your responsibilities include developing improvement plans, measuring KPIs, and conducting A/B testing to optimize product effectiveness. You'll lead efforts to simplify billing complexities and enhance user experiences.

Key Responsibilities:

• Define the roadmap for billing insights covering all customer types

• Collaborate with engineering on feature development processes

• Assess and manage performance metrics for features

• Identify new feature opportunities using internal data

• Create A/B testing strategies in partnership with analytics

Requirements:

• Minimum of 8 years in a product management role

• Experience with data analytics and visualization solutions

• Background in financial sectors with a focus on user insights

• Strong verbal and written communication capabilities

• Familiarity with fraud prevention and data privacy standards

Elevate billing performance insights at Twilio through thoughtful product management and cross-functional teamwork.
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