Medical Secretary

New York Plastic Surgical Group (NYPS Group) is the largest and longest-running private and academic plastic surgery practice in the United States. With more than 20 board-certified plastic surgeons practicing across 10+ affiliated offices, ambulatory surgery centers, and over 20 hospitals, NYPS Group provides expert, comprehensive, and compassionate care.

Founded in 1948, NYPS Group, a division of Long Island Plastic Surgical Group, is one of the nation’s most well-established plastic surgery practices, offering patients the collective expertise of specialty-trained surgeons dedicated to achieving exceptional outcomes.

• Experience working in a medical office is required.
• Strong interpersonal and communication skills with staff, patients, and physicians.
• Experience practicing data processing systems.
• Ability to multitask and prioritize workflow in a fast-paced environment.
• Excellent organizational skills and attention to detail.
• Knowledge of CPT/ICD-10 coding and insurance authorization processes required.
• Surgical office experience and surgical procedure scheduling required.
• Proficiency in another language is preferred.

• Schedule preoperative testing, pre-op office visits, and follow-up appointments.
• Schedule reconstructive surgical procedures and coordinate with outside facilities and physicians.
• Order and manage surgical supplies as needed.
• Communicate with the authorization department to obtain authorizations for office visits and surgical procedures.
• Obtain insurance authorizations for radiology exams, injectable procedures, supplies, and home care when required.
• Notify patients by phone or email with details of scheduled pre‑op, PST, and surgery dates, including clearance requirements.
• Assist patients with inquiries related to office visits, insurance, surgery scheduling, and disability forms.
• Maintain and update patient EMR records, ensuring completeness of all required documentation (operative reports, testing results, radiology, and pathology reports).
• Review patient accounts daily in preparation for scheduled appointments.
• Perform Health Commerce I-Stop (narcotic) checks per office protocol.
• Schedule patient appointments as needed.
• Monitor physician schedules to ensure efficient patient flow, collaborating with Patient Relations Representatives and nursing staff.
• Open, sort, and review physician mail.
• Schedule physician meetings, seminars, and workshops.
• Act as a liaison between the front desk and physicians to resolve scheduling issues.
• Maintain physician call calendars and secure coverage as needed.
• Provide clerical and administrative support to physicians as requested.

• High school diploma or GED required.

Location: Garden City (Hybrid Schedule – 4 days onsite and 1 day remotely)

(Training will be conducted at our Garden City location for a period of 1–3 months).

Compensation: $

• Comprehensive
  
  Health Benefits:
  
  Medical, Dental, and Vision Coverage.
• Voluntary Benefits:
  Options include Aflac (short-term disability, hospital, accident, and cancer coverage), long-term disability, life insurance, and pet insurance.
• Paid Time Off: 19 PTO days per year, in addition to 8 paid holidays.
• Retirement Benefits: 401(k) plan with a discretionary company match.
• Cosmetic & Med Spa Perks:
  Employee discounts on services and products at Deep Blue Med Spa.
• Additional discounts through PLUM and Work Advantage programs.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.