Luxury Sales Consultant - Roosevelt Field

Overview

Blue Nile is looking for a Full-Time Luxury Sales Consultant to join the Roosevelt Fields Showroom in New York, NY. The ideal candidate understands the white glove culture and is passionate about educating customers about jewelry purchases. The Luxury Sales Consultant is outgoing, enthusiastic, and focused on creating a long-term relationship with Blue Nile customers as a Jeweler for Life.

• Communicate the Blue Nile difference, instilling trust and confidence in our brand.
• Demonstrate exceptional customer service and continually develop product knowledge to educate customers.
• Communicate accurate information and set clear expectations for customers, ensuring an on-brand Blue Nile experience.
• Proactively follow up on all internal and external communications while maintaining Blue Nile service standards.
• Effectively resolve complex customer service challenges, finding solutions that exceed customer expectations.
• Help create and maintain a service culture focused on the customer, enhance the buying experience, and build relationships that lead to long-term business growth.
• Maintain excellent attendance and punctuality.
• Consistently achieve or exceed company sales and service goals.
• Collaborate with peers and showroom management to solve problems while maintaining a service culture focused on the customer.

• Previous retail sales or customer service experience required.
• High School Diploma or GED.
• Jewelry experience is a plus but not required.
• Mandarin speaking preferred.
• Excellent interpersonal, creative problem-solving, organizational and time-management skills.
• Excellent listening, written and verbal communication skills.
• Strong attention to detail and high integrity.
• Ability to work within deadlines in a fast-paced environment.
• Strong computer, typing/keyboarding, and data-entry skills; ability to navigate through computer systems.
• Ability to stand for extended periods.
• Flexibility and willingness to adjust to scheduling needs, particularly during retail peak seasons.
• Authorized to work in the U.S.

The hourly pay range for this role is $21.00 - $25.00. Final pay rate will be determined based on experience and qualifications. Base pay offered may vary by geographic region, job-related knowledge, skills and experience, among other factors. Regular positions are eligible for discretionary bonuses. Blue Nile offers medical, vision, dental coverage and a 401(k) employer match among other benefits for eligible positions.

Blue Nile is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex (including pregnancy, childbirth or related medical conditions), race, color, age, national origin, religion, disability, genetic information, marital status, sexual orientation, gender identity, gender reassignment, citizenship, immigration status, protected veteran status or any other basis prohibited under applicable federal, state or local law.

Blue Nile will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law.

Blue Nile will not sponsor a new applicant for employment authorization for this position.

All qualified applicants will receive consideration for employment in a manner consistent with applicable law.