Service Technician

Responsibilities

• Provide repair and maintenance service and technical training to users of ingredient dispensing and control systems.
• Work independently to assure uninterrupted feed processing operations.
• Service, troubleshoot, and repair all types of equipment and systems at customer locations.
• Monitor inventory of products used at assigned customer locations.
• Deliver products from warehouse to customer location as needed.
• Provide technical assistance and training to customers as needed.
• Support customers during non-working hours when on‑call.
• Travel to customer locations in company vehicle.

• At least one year of work in equipment service or operation of agricultural equipment required.
• High school diploma is required.
• Technical school degree or college degree is preferred.
• Installation or operation experience of grain flaking systems, including grain conditioning, roller milling, and high pressure steam boiler operation, is preferred.
• Strong verbal and written communication skills.
• Ability to speak limited Spanish is desired.
• Strong interpersonal and customer service skills.
• Ability to prioritize.
• Strong math, analytical, and troubleshooting skills.
• Must be self‑motivated and organized.
• Must have an aptitude for and a working knowledge of Windows based PC’s.
• Must have an aptitude for and a working knowledge of mechanical, electrical, and electronic devices and their use.
• Must have a valid driver license and be able to pass a criminal background check, drug test, and motor vehicle record check.
• Knowledge of cattle feeding, feeding systems, feed ingredients, and feed formulation is desired.

Demonstrates expertise in servicing and maintaining agricultural equipment, with a strong focus on troubleshooting and technical training. Proficient in customer service and communication, ensuring effective support and training for users of ingredient dispensing and control systems.