Service Technician, Tier II - Garden , KS

JOB SUMMARY

The technicians in Tier 2 will have mastered the skills trained in the Tier 3 job specifications. In addition, a Tier 2 technician will have achieved various levels of online training and approved off‑site training as specified. A technician will not be considered for Tier 2 advancement until they have a minimum of two years on‑the‑job training.

• Completed online portion training in Mack & Volvo in our Dual branded locations and single brand in those single branded locations. This requirement may also be met using Cummins Training, Medium Duty Training, & or Allison training.
• Actively working on approved off‑site training prerequisites and or attending off‑site training towards a certification in the agreed upon training path.
• Working knowledge and can demonstrate systems knowledge of:
  Air System, Fuel Systems, After treatment systems etc.

• Performs timely repairs, minimum 85% efficiency and 80% proficiency.
• Performs quality repairs and should have minimal rework based on value, frequency, and managerial discretion.
• Able to perform moderately difficult diagnostics but may struggle with more difficult situations.
• Can diagnose and repair basic electronic, lighting, and electrical systems.
• Requires minimal supervision.
• A forward‑thinking and creative individual with high ethical standards and an appropriate professional image.
• Has a can‑do attitude and is considered a “Go to” in at least two areas of repair.
• Displays a firm understanding of the big picture and the mission at hand.

• Complete all Tier 3 Job Role Requirements.
• Must complete a minimum of 2 items listed below.
• Complete in 3 areas of the ASE “Medium/Heavy Duty Truck Certifications”.
• Master Certified in at least 1 Mack or Volvo Pro‑Path Segments.
• D.O.T. Inspection Certified.
• Certified in at Least one Cummins engine platform.
• Certified in a Medium Duty (Hino, Mitsubishi, or Isuzu).
• Allison Transmission Certified (one).
• Have valid Commercial Driver’s License.

• Involves essential ability to maneuver around, in, on and under trucks in order to properly inspect and diagnose all types of problems and repairs.
• Must be able to pass a physical and drug and alcohol screens during pre‑employment screening, randomly and/or as requested throughout employment.
• Must be able to lift 50 pounds to the waist and 25 pounds to the shoulder.