Meta Lab Store Manager

At a Glance

Meta Lab Retail is redefining how customers experience technology in high-traffic, premium shopping destinations by bringing Meta Smart Glasses and Quest mixed-reality experiences to life through immersive, hands-on engagement in Roosevelt Field. As the Store Manager, you will guide a compact, yet high-impact team focused on world-class product demonstrations, meaningful customer relationships, and measurable business results, while balancing customer passion, people development, operational excellence, and strong business acumen to uphold the Meta brand standard and customer promise.

These small-format locations—situated in premier malls and outdoor lifestyle centers—are designed to reinvent traditional retail engagement through immersive, hands-on experiences. Channel Partners, the exclusive talent and operations partner for Meta Retail, builds and leads the teams that bring these experiences to life. We're seeking a customer-obsessed, people-first, tech-centric Store Manager to guide a high-performing team and deliver authentic, immersive interactions on behalf of Meta.

This is experiential retail—not transactional retail. Whether you're applying with Apollo, BDS, MAG, White Hawk, or BTR, you're joining the same team:
Channel Partners. One network. One purpose. One great place to grow.

Minimum Pay

USD $70,000.00/Yr.

Maximum Pay

USD $75,000.00/Yr.

What We Offer

Biweekly pay plus retention bonus

Health and wellness benefits plans Paid time off and holidays 401(k) with employer matching

Paid training

Employee discounts Referral bonus

Tax savings with flexible spending accounts for parking, transit, dependents, and healthcare costs

Opportunity to work with a growing company that actively rewards and promotes its employees

What You'll Do

Deliver immersive product demonstrations, build authentic customer relationships, elevate every interaction into a Meta-branded experience, and drive customer acquisition, retention, and satisfaction.

Recruit, hire, and develop high-potential talent while providing ongoing coaching, fostering accountability and collaboration, and modeling professionalism and strong communication.

Drive sales and conversion metrics, turn traffic into engagement and revenue, analyze performance data to adjust strategies, and maintain operational excellence in scheduling, inventory, and reporting.

Serve as the subject‑matter expert on Meta wearable and mixed‑reality products, stay current on innovations, communicate value propositions confidently, and simplify complex technology for customers.

Demonstrate strong communication skills, set clear expectations, hold the team accountable, and represent the Meta brand professionally in high-visibility environments.

What You'll Bring

Experience and

Education:

High School Diploma or equivalent required5+ years of retail sales management experience

Proven success leading customer-facing retail teams

Experience in high-traffic environments preferred

Skills and Attributes:

Strong leadership and people development skills

Demonstrated business acumen and data-driven decision-making ability

Excellent communication and interpersonal skills

Skilled in performance management and conflict resolution

Adaptable and self-motivated

Passion for technology and customer excellence

Flexible availability with the ability to be on-call as needed

Physical Requirements:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is required to:

Regularly talk, sit, stand, walk and bend over, repetitive use of hands/arms, repetitive use of legs and grasp

Frequently lift and carry up to 25 lbs Occasionally lift and carry up to 50 lbs Continuous hand/eye coordination and fine manipulation

Important Information

The pay range for this position is based on a variety of factors, including but not limited to relevant experience, education, skills, internal equity, and market data. Final compensation will be determined during the…