Sales Order Administrator 1

Sales Order Administrator 1

** Job details*
* ** General information*
* ** Entity*
* Safran is an international high-technology group operating in the fields of aerospace (propulsion, equipment and interiors), space and defense. Its mission is to contribute sustainably to a safer world, where air transport becomes ever more environmentally friendly, comfortable and accessible. Present on every continent, the Group employs 110,000 people and generated 31.3 billion in revenue in 2025. Safran holds, either independently or through partnerships, leading global or European positions in its markets.

Safran was ranked second in the Aerospace & Defense sector in TIME magazine's ""World's Best Companies 2025"" ranking.

Safran Cabin is the world's No. 1 in aircraft interiors. Safran Cabin provides innovative, smart and sustainable cabin interiors, as well as advanced water and waste management systems.

Here, you will develop your skills and grow within a community of experts who enrich your experience every day.

Here, collaboration connects our teams across the globe.

Did you know? We have probably already flown together!

Would you like to join us? Learn more about Safran Cabin here.

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** Reference number*
* ** Job details*
* ** Domain*
* Programs / Customer Relations

** Job field / Job profile*
* Customer services and support - Customer support & services management (CSSM)

** Job title*
* Sales Order Administrator 1

*
* Employment type

*
* Permanent

** Professional category*
* Employees / Staff

** Part time / Full time*
* Full-time

** Job description*
* Job Summary:

The AOG Sales Order Administrator is responsible for processing internal and external customer purchase orders. TheAOG Sales Order Administrator coordinates day to day activity for customer requests, processes customer orders and quotes, and maintains front line communication with the Customer. They will update changes of order dates and ensure adherence with contractual obligations. The AOG Sales Order Administrator is accountable to performance KPIs used to monitor department performance.

Additional responsibility includes escalation of customer issues to the Manager as needed.

Summary of Duties:

- Ensure sales orders are processed accurately and entered within a timely manner using company ERP system

- Partner with the Integrated Project Team (IPT) to ensure customer orders are processed correctly

- Validate entered order information by checking against customer purchase orders

- Maintain a PO entry tracker to provide visibility to the Contracts and Accounting teams

- Review aging report weekly, provide updates to the Accounts Receivable department regarding past dues accounts

- Make sure AOG orders shipped out in time.

- Manage incoming emails and follow up closely with customers

- Coordinate with internal teams and department to expedite orders

- Work for RMA and claims

- Other job duties as determined based on level of administrator

** Candidate skills & requirements*
* Level 1:

Education:

High school diploma required;
Bachelor's degree preferred

Experience:

2-3 years of data entry experience

Computer:
Proficient in Microsoft Excel, PowerPoint, and Word. Knowledge and understanding of basic ERP/MRP functions and applications is preferred.

Other

Skills:

High attention to detail with a demonstrated ability to meet deadlines. Excellent problem solving and organizational skills. Order entry and detail- oriented and works well under pressure, with a high degree of adaptability and flexibility in a fast paced, rapidly changing environment. Exceptional verbal and written communication skills. Ability to manage multiple priorities and work cross-functionally. Strong prioritizing and multi-tasking skills to work within tight deadlines.

Basic Accounting knowledge. Ability to work producteively and independently.

Working condition required:
Willing to work in felexible schedules including weekends and holidays

Description:

Entry-Level position within job role.

Working Conditions:

1. Does require fluent communication in English language.

2. Employment Status may be part-time, full-time, or temporary.

3. Traveling is required.

4. Protracted or irregular hours may be required.

5. Relocation to another Safran facility may be required

** Annual salary*
* $19.05 - $29.94

** Job location*
* ** Job location*
* North America, United States, California

** City (-ies)*
* 7330 Lincoln Way CA 92841 Garden Grove

** Applicant criteria*
* ** Minimum education level achieved*
* High School Diploma/GED Equivalent

** Minimum experience level required*
* More than 3 years

** ITAR Controlled Position:
Select "Yes" if role requires U.S. citizenship/permanent residency*
* No