Field Quality Engineer

About Harbinger

Harbinger is an American commercial electric vehicle (EV) company on a mission to transform an industry starving for innovation. Harbinger’s best‑in‑class team of EV, battery, and drivetrain experts have pooled their deep experience to bring a first‑of‑its‑kind EV platform to support the growing demand for medium‑duty EVs and hybrids. Harbinger:
Familiar Form, Revolutionary Foundation.

As a Field Quality Engineer at Harbinger Motors, you aren’t just monitoring quality—you are the front‑line detective ensuring our next‑generation electric vehicles redefine industry standards for uptime and durability. You will bridge the gap between real‑world performance and engineering design, using a mix of hands‑on troubleshooting and advanced data analytics to solve complex problems before they impact the customer.

• Failure Analysis & Troubleshooting:
  Act as the primary technical expert for diagnosing complex, systemic issues across mechanical, electrical, and software domains. You’ll be the person digging into the “why” behind a fault code or a structural fatigue point.
• Predictive Reliability:
  Utilize predictive reliability analysis to identify potential failure modes in our fleet. You won't just wait for things to break; you’ll use statistical tools to forecast when they might.
• Product Reliability Engineering:
  Partner with the hardware and software teams to implement reliability growth plans. You will translate field data into actionable design improvements.
• Data Management & Analytics:
  Own the feedback loop. You will manage field performance data, ensuring it is clean, categorized, and funneled into the right engineering sprints for rapid iteration.
• Cross‑Functional
  
  Collaboration:
  
  Work closely with Service, Engineering, and Manufacturing to close the loop on Root Cause Analysis (RCA) and Corrective Actions (CAPA).

• The Technical “Triple Threat”:
  Proven experience troubleshooting mechanical systems (chassis, drivetrain), electrical architectures (HV systems, wiring harnesses), and software integration (CAN bus communication, over‑the‑air updates).
• Analytical Rigor:
  Proficiency in reliability software and methodologies (e.g., Weibull analysis, FMEA, FTA, or Monte Carlo simulations).
• Field Grit:
  You are comfortable working in the field, under a vehicle, or in a lab setting. You thrive when the solution isn’t in a manual.
• Communication
  
  Skills:
  
  The ability to translate high‑level technical data into clear, concise reports for executive leadership and actionable tasks for engineering teams.

• Bachelor’s degree in Mechanical, Electrical, or Reliability Engineering (or equivalent experience).
• 3‑10 years of experience in Field Quality, Reliability Engineering, or a highly technical Service Engineering role within the EV or automotive space.
• Strong proficiency in data management tools (SQL, Python, or specialized BI platforms).
• Hands‑on experience with diagnostic tools (Oscilloscopes, Multimeters, CANalyzer/CANoe).
• Willingness to travel to customer sites as needed.

• Comprehensive Health, Dental & Vision (HDV) – 100 % employee covered
• Early‑stage Stock Options
• Robust Retirement Savings (401k, HSA, FSA)
• Generous Paid Time Off (PTO) & Parental Leave
• Annual Vacation Bonus
• Wellness & Fertility Benefits
• Cell Phone Stipend
• Complimentary Meals & Stocked Kitchens

California Pay Range
$110,000—$160,000 USD

Harbinger is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, ancestry, sex, sexual orientation, gender, gender expression, gender identity, genetic information or characteristics, physical or mental disability, marital/domestic partner status, age, military/veteran status, medical condition, or any other characteristic protected by law.
Harbinger is committed to ensuring that our hiring process is accessible for persons with disabilities. If you have a disability or limitation, such as those covered by the Americans with Disabilities…