Associate IT Specialist (Contract to Hire Job Garden Grove area,California USA,IT/Tech

Position: Associate IT Specialist (Contract to Hire)

About Harbinger

Harbinger is an American commercial electric vehicle (EV) company on a mission to transform an industry starving for innovation. Harbinger’s best-in-class team of EV, battery, and drivetrain experts have pooled their deep experience to bring a first-of-its-kind EV platform to support the growing demand for medium-duty EVs and Hybrids. Harbinger:
Familiar Form, Revolutionary Foundation.

About Harbinger

We are looking for an Associate IT Specialist to join our IT operations team at Harbinger Motors. We are a rapidly growing company with a dynamic team, seeking a versatile individual who can adapt to various roles and thrive in a fast-paced environment. The ideal candidate will be highly motivated with a strong eagerness to learn and grow.

Responsibilities

Provide first-level technical support for desktops, laptops, printers, peripherals, and software
Respond to service requests and incidents in a professional manner while meeting the designated SLA
Prepare and deploy freshly provisioned computers
Maintain an inventory of IT assets, including laptops, desktops, and accessories
Install, configure, and upgrade desktop hardware and software components, including operating systems, drivers, and applications
Stay up-to-date on the latest IT trends and technologies

Qualifications

High school diploma or equivalent;
Bachelor's degree in IT or related field
1-2 years of experience in a technical support role, preferably in a desktop support or helpdesk role
Familiarity with desktop hardware components, peripherals, and troubleshooting techniques
Excellent customer service and communication skills, with the ability to explain technical concepts to non-technical users
Strong problem-solving and troubleshooting skills, with attention to detail and accuracy
Strong knowledge of Microsoft Windows operating systems (Windows 10/11) and common desktop applications such as Zoom, Slack, Microsoft Office.
Able to lift and move equipment weighing up to 50 lbs unassisted.

Bonus Points

Eager to learn and proactively take on new challenges
Experience supporting employees in an office environment
Experience with ITIL or other IT service management methodologies
Certifications such as CompTIA A+, Microsoft Certified Desktop Support Technician (MCDST), or similar are a plus

Key Benefits & Perks

Comprehensive Health, Dental & Vision (HDV) – 100% employee covered
Early-stage Stock Options
Robust Retirement Savings (401k, HSA, FSA)
Generous Paid Time Off (PTO) & Parental Leave
Annual Vacation Bonus
Wellness & Fertility Benefits
Cell Phone Stipend
Complimentary Meals & Stocked Kitchens

California Pay Range

$28—$34 USD

Equal Opportunity

Harbinger is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, ancestry, sex, sexual orientation, gender, gender expression, gender identity, genetic information or characteristics, physical or mental disability, marital/domestic partner status, age, military/veteran status, medical condition or any other characteristic protected by law.

Harbinger is committed to ensuring that our hiring process is accessible for persons with disabilities. If you have a disability or limitation, such as those covered by the Americans with Disabilities Act, that requires accommodations to assist you in the search and application process, please email us at

Candidate Data Privacy

Harbinger may collect, use and disclose your personal information or personal data (within the meaning of the applicable data protection laws) when you apply for employment and/or participate in our recruitment processes (“Candidate Personal Data”). This data includes contact,…