Commercial Support Officer

Fantastic challenges. Amazing opportunities.

GKN Aerospace is reimagining air travel: going further, faster and greener! Fuelled by great people whose expertise and creativity sets the standards in our industry, we’re inspired by the opportunities to innovate and break boundaries. We’re proud to play a part in protecting the world’s democracies. And we’re committed to putting sustainability at the centre of everything we do, opening up and protecting our planet.

With over 16,000 employees across 33 manufacturing sites in 12 countries we serve over 90% of the world’s aircraft and engine manufacturers and achieved sales of £3.35 bn in 2023. There are no limits to where you can take your career.

The Commercial Support Officer is responsible for overseeing the full lifecycle of proposal development, pricing, contract negotiation, and order administration. This role serves as a primary point of contact for customers, ensuring clear communication and consistent coordination across all customer service activities. The position supports contract acquisition, execution, and fulfillment in alignment with company policies, legal requirements, and customer specifications.

• Assist with the preparation, development, negotiation, and interpretation of contractual documents.
• Compile and analyze data, conduct customer status meetings, attend departmental and site meetings, and maintain historical account records, including contract history.
• Support bid and proposal development to ensure alignment with customer requests for quote.
• Prepare quotations, process orders, manage order administration, complete order invoicing, assist with cash collection on aged debt, and maintain price lists.
• Monitor customer performance requirements and delivery schedules to ensure site metrics are achieved.
• Maintain frequent contact with customers, management, and government representatives.
• Support the company’s commitment to a safe workplace and environmental protection.
• Comply fully with all company policies.
• Travel as required (approximately 5%).

• Bachelor’s Degree or 2 years equivalent related experience is desired.
• Ambitious self‑starter with strong drive and follow‑through.
• Highly motivated and proactive in delivering results, with a high level of energy.
• Proficient with MS Office suite.
• ITAR/EAR experience required.
• FAR/DFAR Government Contracting experience required.
• U.S. Person.

Annual Salary: $67,000.00 - $84,000.00

• Work with cutting-edge technology and innovative projects.
• Collaborative and inclusive work environment.
• Competitive salary and benefits package.
• Professional development and growth opportunities.
• Be part of a company shaping the future of aerospace and defense.

Everyone is welcome to apply to GKN. We believe that we can only achieve our ambitions through a coming together of diverse minds who enjoy collaborating in an inspirational environment. Through our commitment to diversity, inclusion, and belonging, and by living our five powerful principles, we’ve created a culture where everyone feels welcome to contribute. It’s a culture that won us ‘The Best Workplace Culture Award’.

By embracing and celebrating what makes us unique we encourage everyone to bring their full selves to work. We’re also committed to providing an accessible recruitment process; if you require reasonable adjustments at any stage during our recruitment process, please let us know.