Recovery Rep

Duties:

• Forward and outsource past due or defaulted automobiles for skip tracing and repossession to company approved vendors.
• Maintain and provide high level of customer service to clients.
• Monitor active accounts for updates.
• Provide Repo documents to clients such as invoices, condition reports, picture reports, etc.
• Request Repo documents from vendors such as invoices, condition reports, picture reports, etc. Answering and directing phone calls and other duties as required

• Solid PC skills (Outlook, Word, Excel) and user level application

• High School Diploma or Equivalent

• Minimum of 2 years of customer service or client contact experience

• Demonstrated ability to function as a contributing team member

• Professional interaction with internal employees and external vendors / clients.

• Ability to manage multiple tasks, applies best practices to required tasks, organize work and set priorities with a sense of urgency and importance.

• Ability to work under pressure, using tact, discretion and good judgment to respond to all requests in a professional and courteous manner

• Detail Oriented
• Other duties as required

• Previous automobile collections and recovery experience.
• Experience with working with repossession companies.
• SBRS offers vacation, sick, holiday, life, dental, vision and medical insurance

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.