Onsite​/Offsite Resident Manager

Onsite/Offsite Resident Manager

This position is responsible for renting units, responding to tenant concerns, and managing the general premises on a daily basis.

Job Functions:

• Renting vacancies
• Customer Service/Tenant Relations
• Rent Collections
• Record Keeping
• Maintenance

Requirements:

• High School diploma or GED required
• Minimum 3 years experience as Resident Manager, with CHPP Certification preferred
• Proven track record of ability to rent a unit quickly
• Bi-lingual in Spanish and English a plus
• Must have access to computer
• Strong computer proficiency, including MS programs
• Strong command of internet research and navigation
• Excellent written and verbal communication skills
• Ability to interface with all levels of individuals, both internally and externally, in a professional manner including tenants, co workers, Team Leaders, direct supervisors and management
• Team player, with strong work ethic and hands-on experience
• Ability to exercise independent judgment and decision making
• Experience handling conflict resolution in a tactful and productive manner
• Strong organizational and time management skills
• Able to work in a fast-paced environment with heavy deadlines
• Must be highly adaptable to meet unexpected changes and delays
• Some walking, standing, bending required
• Flexible schedule to attend meetings, court cases and lock outs.
• Required travel to the office

To perform this job successfully, an individual must be able to perform each essential job function satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.