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Senior Banking & Customer Experience Specialist

Job in Gardena, Los Angeles County, California, 90248, USA
Listing for: Socket.dev
Full Time position
Listed on 2026-09-09
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Bank Customer Service, Bilingual
Salary/Wage Range or Industry Benchmark: 33000 - 36000 USD Yearly USD 33000.00 36000.00 YEAR
Job Description & How to Apply Below

Bank of Hope is seeking a full-time customer service professional in California to handle inbound calls, support deposit products, and assist with online/mobile banking.

The role emphasizes compliance with BSA and fraud prevention, and strong written/oral communication in English;
Korean language ability is preferred. The position supports process improvements and on-the-job training.

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Position Requirements
10+ Years work experience
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