Customer Service Gaming Associate

Overview

We’re hiring Gaming Associates s is a full-time, night-shift role based in Gardena, CA, offering a competitive pay rate with the possibility of an additional shift differential for late-night work.

Position: Gaming Associate

Locations: Gardena, CA

Pay Rate: $21 - $23 per hour (Additional $2/hour for late-night shifts)

Shifts: 4 days, 10 hours (Full-Time; weekend availability required; be prepared for late hours)

Training

Schedule:

Monday – Friday, 12 pm – 8 pm

• Collaborate with casino personnel and dealers to ensure smooth operations
• Handle casino chips and verify game fairness and accuracy
• Promptly report any suspicious activity
• Support exceptional customer service by maintaining a positive, professional environment for guests and colleagues

• Must be 21 years of age or older
• Authorization to work in the U.S.
• Proficient in mental math (addition, subtraction, multiplication, and division)
• Open availability for the casino’s 24/7 hours of operation
• Ability to pass a lifetime background check, credit check, and drug screen for state licensure

• Able to sit or stand at a gaming table for 3 to 4 hours at a time
• Able to use hands and fingers in a dexterous manner
• Able to lift 5–10 pounds for chip management and bank reconciliation (varies by location)
• Able to see, speak, and hear clearly during gameplay
• Has necessary vision capabilities: close, distance, color, peripheral, and depth perception
• Comfortable with direct communication and giving corrections when needed
• Able to stay focused and manage stress effectively in fast-paced environments

• Comprehensive Paid Training:
  Prior experience not required; thorough training with hands-on learning
• Pay Raises:
  Opportunities for increased compensation as you master games and skills
• Robust Benefits: 401(k), health insurance, vision and dental plans, and paid time off
• Employee Perks:
  Team activities, opportunities to work on multiple games, and growth potential
• Community Engagement:
  Knighted Neighbors program for volunteering and meaningful causes
• Low Physical Demands:
  Focus on customer service, quick thinking, and attention to detail
• Career Advancement:
  Opportunities to progress into leadership roles

• Initial Interview – 30 minutes
• Final Interview – 30–45 minutes
• Orientation – 3–4 hours

Submitting an application allows consideration for multiple locations across California. Please submit only one application to streamline the process and avoid duplicates.

Knighted Ventures and related organizations are regulated by the California Gambling Control Commission, ensuring compliance with state gaming regulations.

Knighted provides equal employment opportunities to all employees and applicants and prohibits discrimination or harassment of any type. This policy applies to all terms and conditions of employment.

Knighted will consider qualified applicants with a criminal history pursuant to the California Fair Chance Act. If offered a conditional job offer, a background check will be conducted, and you will have the opportunity to explain circumstances related to any conviction. Learn more at

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