Warehouse Operations Supervisor

Are you known for your leadership skills? Are you passionate about coordinating logistics activities? If so, we have an opportunity that would allow you to oversee transportation and customs processes, providing customer service for shipment, receipt, and documentation of imported/exported products in accordance with federal and foreign regulations.

• Effective and efficient communications with all stakeholders
• Manage disruptions and crisis that present risk to the supply chain
• Monitor KPIs and implement continuous improvement opportunities through a partnering behavior with stakeholders
• Ensure team adherence to established work standards and work processes
• Responsible for escalation and intervention with CEVA stations in SOP compliance and us of systems
• Provide alternate communication channels to stakeholders, beyond the daily operational channels
• Contribute to the design and implementation of improvements to processes or policies
• Responsible for business scope changes
• Primary point of contact for all operational issues with the customer, as required
• Monitor and manage compliance performance of carriers and supplier
• Ensure quality metrics are achieved including on time performance, data accuracy, invoicing timeliness, and accuracy
• Implement corrective actions as necessary to prevent / address issues as they arise
• Support in the implementation of optimization and improvement projects
• Other duties as assigned

Education and Experience:

• Equivalent of a Diploma or higher in business management or Supply Chain Management. Freight Forwarding experience and a thorough understanding of global transport logistics (air/ocean/ground)
• 3 years operational experience in Operations or Distribution environment.
• 2+ years of leadership experience in a warehouse or supply chain operations.
• Experience with E-commerce and/or a distribution center will be a plus.
• Freight forwarding logistics and International Supply Chain Management
• Desired:
  Bachelor’s degree in International Trade, Logistics or Commerce
• Multilingual candidates a plus
• Must be versed on safety and compliance issues
• Knowledge of transportation / Warehouse management systems
• Credentials:
  Working knowledge of ITAR, Import Brokerage, Export Compliance, Hazmat Regulations, and recordkeeping;
  Some professional certifications may be required.
• Skills:
  
  Advanced knowledge of office products, Excel, PPT, Word, Visio Strong situational analysis, and decision-making abilities with the ability to quickly solve problems and drive team to solutions. Understanding of operating processes and capabilities, business process standardization and enabling technologies.
• Characteristics:
  Ability to allocate work assignments;
  Proven experience in problem analysis, presentation of alternatives and implementing solutions;
  Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations;
  Ability to write reports, business correspondence, and procedure manuals.

With a genuine culture of recognition, we want our employees to grow, develop and be part of our journey. We offer a benefits package with a focus on your wellbeing. This includes competitive Paid Time Off, 401(k), health insurance and an employee benefits platform that offers discounts on gym memberships and a diverse range of retail, travel, car and hospitality brands, including important offerings like pet insurance.

We are a team in every sense, and we support each other and work collaboratively to achieve our goals together. It is our goal that you will be compensated for your hard work and commitment, so if you would like to work for one of the top Logistics providers in the world then let’s work together to help you find your new role.

We value your professional and personal growth. That’s why we share plenty of career opportunities for you to thrive within CEVA. This role can be the first step on your career path with us. You can stay in the same job family, find a new family to grow in (how about sales or supply chain?) or find your own path. Join CEVA for a challenging and rewarding career.