Branch Manager

Manager page is loaded## Branch Manager locations:
Gardena, CAtime type:
Full time posted on:
Posted 6 Days Agojob requisition :
JR30305

Controlled Products Systems Group (CPSG), an affiliate of Chamberlain Group, is a one-stop distributor of access control and perimeter security products for professional dealers and installers across residential, commercial, and industrial markets. With a personal approach to business, our employees—whether in one of our branches nationwide or at our corporate office—are committed to serving our customers and supplier partners with dedication and expertise.
** Supervisor I, Branch Operations Responsibilities:
*** Establish and achieve branch sales and profitability goals as identified in annual budget; facilitate quote management and order fulfillment to effectively deliver product, pricing and sales information to customers and team using insights and data; maintain customer relationships through continuous outreach
* Provide oversight for branch customer service, order processing, return goods authorization, technical service requests and overall business functions; identify root cause of any issues in the above functions and provide solutions
* Coordinate efforts of branch personnel through on-going communications to ensure clarity on processes, policies and procedures; maintain associate relations through department meetings, on-going interaction; monitor/report associate morale
* Manage associates to ensure safety and service objectives are met while ensuring cost and asset utilization are met; ensure company equipment is utilized and functioning properly to reduce safety risks
* Ensure availability to planned stocking levels by working with CPSG's purchasing team. Recognize, monitor, and provide timely resolutions to problems with inventory accuracy, obsolescence, and excess stock; maintain accuracy of inventory counts through a regular cycle count program
* Oversee purchasing office equipment, office supplies, janitorial items, warehouse material handling equipment, warehouse supplies and packaging materials
* Ensure a clean safe working environment and adherence to all established company safety rules and regulations
* Responsible for providing accurate reporting and documentation and implementing revisions related to CPSG's Standards and Operating Procedures
* Provide training on methods and use of equipment used in handling, storing, maintaining, and shipping stock; communicate changes to employees of company processes and procedures
* Coordinate vendor training seminars and other events held on site
* Comply with health and safety guidelines and rules; managers should also ensure compliance across their teams
* Protect CPSG’s reputation by keeping information confidential
* Maintain professional and technical knowledge by attending educational workshops, professional publications, establishing personal networks, and participating in professional societies
* Contribute to the team effort by accomplishing related results and participating on projects as needed
* Motivate and lead a high performance team by attracting, developing, engaging and retaining team members
* Drive the performance management and compensation processes by communicating job expectations, monitoring and evaluating performance, providing feedback and facilitating employee development per the company’s policies
* Maintain transparent communication by appropriately communicating organization information to team through department meetings, one-on-one meetings, appropriate email, IM and regular interpersonal communications
* Lead and motivate individuals and teams to create a workplace culture that is consistent with the CPSG mission, vision and values.
** Supervisor I, Branch Operations

Qualifications:

*** Bachelor's degree or equivalent experience
* 7 years experience in a high volume warehouse environment; 5 years of customer account management; experience managing budgets and/or costs of business unit; prior experience with an ERP or similar business software
* Understanding of Microsoft Office Suite
* Valid driver’s license
* Preferred Qualifications Forklift certification; IDEA certification;, Prior…