General Manager

Job Description

Position Summary:

The General Manager (GM) is fully accountable for the safe, efficient, and profitable operation of PCC-PB Fasteners. The GM leads the site by setting clear expectations, building strong teams, and driving disciplined execution across safety, quality, delivery, cost, and growth.

This role owns the plant P&L and is responsible for developing people, improving operational performance, strengthening customer relationships, and aligning the organization to PCC's business objectives.

The GM creates a culture where safety is non negotiable, quality is built into everything we do, delivery commitments are met, and employees are engaged, developed, and held accountable.

• Serve as the visible champion of safety, quality, and regulatory compliance across the organization.
• Establish and reinforce a culture where safety and quality are top priorities and issues are addressed immediately and effectively.
• Ensure full compliance with PCC, customer, regulatory, and export control requirements.

• Own full P&L responsibility, including budgets, forecasts, operating plans, and capital planning.
• Develop and execute short and longterm business strategies that drive revenue growth, profitability, cash flow, and working capital improvement.
• Ensure annual sales, margin, and profitability targets are achieved.

• Drive daily performance against plant KPIs, including Safety, Quality, Delivery, Cost, Inventory, and Productivity.
• Lead high impact operational initiatives to improve throughput, reduce waste, control costs, and improve operating efficiency.
• When performance misses occur, lead disciplined rootcause analysis and ensure credible recovery plans are developed and executed with the leadership team.
• Apply lean manufacturing principles, standard work, and continuous improvement to sustain results.

• Drive product line growth through increased volume, market share, new customers, and successful new product introductions.
• Own customer performance metrics for represented products, ensuring high levels of customer satisfaction.
• Represent PB Fasteners with customers and suppliers in a professional, responsive, and results oriented manner.

• Build, develop, and lead a strong manufacturing leadership team capable of executing business strategy and improving employee engagement and labor relations.
• Develop talent through effective performance management, coaching, succession planning, and rewards/recognition.
• Create an energizing, inclusive, and teambased work environment that promotes accountability, collaboration, and continuous improvement.
• Ensure employees are informed, engaged, and aligned to business priorities.

• Establish strong partnerships with EHS, Engineering, Sales, Quality, Finance, HR, and other functions to ensure alignment and effective cross functional execution.
• Communicate clearly and frequently with employees, customers, suppliers, and corporate leadership.
• Lead monthly and quarterly business reviews with the Division President, COO, and CEO.
• Perform other duties as assigned.

• Safety incidents and safety culture effectiveness
• Quality performance (scrap, rework, returns, customer escapes)
• Ontime delivery and schedule performance
• Budget and forecast accuracy vs. actuals
• EBIT, operating working capital, and cash performance
• Employee engagement, leadership effectiveness, and team development
• Quality and timeliness of business decisions
• Integrity, ethics, and protection of confidential information

• Proven analytical, problem solving, and process improvement capability
• Demonstrated success with full P&L ownership in a manufacturing environment
• Strong working knowledge of lean manufacturing, Theory of Constraints (TOC), and structured problem solving
• Proven ability to develop and execute strategic plans tied to Safety, Quality, Delivery, Inventory, and Cost metrics
• Track record of driving results through disciplined execution and accountability
• Ability to manage multiple priorities in a fastpaced, shortcycle manufacturing environment
• Strong financial, operational, and systems literacy (ERP, production planning, inventory, spreadsheets)
• Proven ability to lead large, diverse teams
• Excellent written, verbal, and interpersonal communication skills

• Highly…