Insert Operator

Insert Operator

Our office in Gardena, CA is looking for a hardworking and reliable Insert Operator to join our team!

The role entails managing the automated finishing and post-finishing machinery to fulfill the daily mailing needs for different projects. Your duties include running folding and insertion equipment to efficiently organize and enclose invoices and statements in envelopes, as well as assisting with the routine upkeep and operation of the machinery.

Facility address: 14105 S Normandie Ave. #2, Gardena, CA 90249

Shift: Monday to Friday from 10am - 6pm

Responsibilities:

• Operating Pitney Bowes (PB) APS/MPS intelligent mail insertion equipment
• Following QoS procedures
• General upkeep of operator area
• May be required to work overtime
• Documenting QoS checks
• Balancing all jobs
• Follow instructions from shift leader
• Be punctual for shift
• Operate folding and insertion machines to process high volumes of invoices and statements
• Collaborate with team members to meet production targets and deadlines
• Set up machines based on job specifications, including adjusting folding settings, inserting documents, and ensuring proper alignment
• Works with Senior Machine Operators and the Lead Operator while learning the makeup, operating procedures and safety procedures
• Assists with operations and general maintenance of equipment.
• Adheres to Standard Operating Procedures (SOP), Quality Test Methods (QTMs), and Quality Assurance (QA) processes.
• Conduct regular quality checks to ensure that the folded documents are correctly inserted into envelopes and that all inserts are accurate and complete
• Follow established procedures and guidelines to maintain security and confidentiality of sensitive documents
• Prepare and tray each job correctly for delivery to the Post Office with appropriate paperwork.
• Ultimately assume responsibility for the performance, process, and quality of the assigned sorter/verifier.
• Properly communicates finishing/quality concerns, service level statuses, and equipment performance issues to the appropriate personnel.
• Monitor machine performance and make adjustments as necessary to maintain optimal efficiency
• Report any machine malfunctions or major issues to maintenance personnel for timely resolution
• Perform routine maintenance tasks on machines, including cleaning, and troubleshooting minor issues
• Ensure the accuracy of sorting and insertion based on predefined criteria
• Maintain a clean and organized work area to ensure a safe and efficient work environment
• Other duties may be assigned

Qualifications:

• High school Diploma or equivalent
• At least 2 + years of experience operating a machine
• Basic mechanical aptitude to perform routine machine maintenance and troubleshoot minor issues
• Technical knowledge of machinery
• Multi-tasking abilities
• Prior experience operating folding and insertion machines is preferred, but not mandatory
• Strong attention to detail and ability to maintain accuracy in a high-volume production environment
• Ability to follow instructions and work independently with minimal supervision
• Excellent organizational and time management skills to meet production targets and deadlines
• Effective communication skills to collaborate with team members and report any issues or concerns
• Physical stamina to stand for extended periods and lift moderate weight boxes

Why Join REPAY… Because Culture Is Everything

Growth & People-Centered Leadership:
As the industry-leading financial technology provider in the Consumer Finance and Business to Business spaces, we continue to set the standard for application development and delivery. In 2019, REPAY became a public company listed on the Nasdaq Stock Market (RPAY). For the past three consecutive years, we have placed on the ACG® Atlanta Georgia Fast 40, a list recognizing the top 40 fastest-growing middle-market companies in Georgia.

REPAY's leadership empowers each team member to make a difference and stretch to their fullest potential. Our dedication to frequent, transparent communication is shown with company wide meetings where our leaders share company vision and encourage employees to ask questions.

Fun Work Environment & Great Teams:
We offer it all: business to casual dress, great…