PSH Case Manager-SC​/Van Nuys-11-330

Description

The Salvation Army, an international movement, is an evangelical part of the universal Christian church. Its message is based on the Bible. Its ministry is motivated by the love of God. Its mission is to preach the gospel of Jesus Christ and to meet human needs in His name without discrimination.

The Salvation Army Community Integration Services permanent supportive housing program provides 135 tenant based households with scattered site housing location, stabilization, and case management services. The CIS-PSH Case Manager's primary duty is to provide professional and individualized case management services, information, and referrals designed to assist clients with achieving and maintaining health, mental health, and housing stability.

• Project a client-centered approach and provide excellent customer service that is sensitive to the challenges that homeless persons with a range of medical and behavioral health issues face as they move into and maintain permanent supportive housing.
• Employ a "whatever it takes approach" to assist clients in their transition from homelessness to permanent housing, motivating, and encouraging clients to work toward their goals, and providing ongoing client support.
• Assist individuals at every stage of the housing stabilization process. Services provided must be flexible to meet the individual needs of clients. The intensity of services shall be regularly monitored and adjusted based on each client's level of functioning and acuity of needs. Case management will range from highly intensive individualized support as clients' transition from homelessness to permanent housing to less intense support for activities related to maintaining housing and supportive services.
• Services provided shall include outreach and engagement; intake and assessment; individualized service planning; housing and rental assistance; linkages to health, mental health, substance use disorder services and other supportive services; ongoing monitoring and follow-up; assistance with benefits establishment, transportation, and legal issues; crisis management; eviction prevention; client education;