Teller, Finance & Banking

Description

Teller role ensures accurate transactions and exceptional member service. Maintain transactional records, handle cash and checks, and support branch operations per family security credit union policies.

• Greet and welcome members, providing prompt, accurate and efficient member transactions.
• Receive checks and cash for deposit, verify amounts, examine checks for proper endorsement.
• Cash checks and process withdrawals after verification of member balances.
• Process all mail including posting payments and deposits; sort and prepare items for branch shipment.
• Maintain comprehensive knowledge of all credit union products, services, policies, procedures and robbery procedures.
• Promote, explain, and cross‑sell credit union products and services.
• Receive and process loan payments.
• Balance cash drawer, research and resolve discrepancies, and report any discrepancies to the Head Teller or Branch Manager.
• Ensure teller station stocked with supplies for daily duties.
• Check night depository and record information for proper processing of transactions.
• Perform other related duties as assigned.

Required Qualifications:

• High School Diploma or equivalent.
• Must be 18 years of age or older.
• Intermediate PC knowledge with basic Microsoft Office skills.
• One year of cashier or teller experience (within the past five years).

Preferred Qualifications:

• Two years of cashier or teller experience (within the past five years).
• Cash drawer balancing experience.
• Ability to work in a team environment.
• Excellent communication skills using a pleasant tone and common conversational courtesies.
• Good interpersonal skills – courteous, diplomatic, and tactful.
• Ability to handle some daily lifting of boxed or bagged coins (weight will vary).
• Good organizational skills.
• Ability to multitask when necessary.

• Ability to sit or stand for extended periods of time.
• Ability to effectively move between frontline and drive‑thru to ensure prompt service for all members.

This job description is not a complete statement of all duties and responsibilities comprising this position.

EOE, Including Disability/Vets