Commercial Parts Pro Store

Job Description

Professional level sales position capable of supporting advanced functions on the commercial side of the business. The role is responsible for profitable growth of the commercial business through customer retention and growth, and partners with the GM to manage team members. It requires expert knowledge of automotive systems and parts, the ability to source from multiple channels (e.g., special order, FDO, second source), and the skill to direct drivers to ensure timely and accurate delivery.

This is a full‑time position.

• Maintain commercial customer relationships
• Provide GAS2 selling experience to commercial customers
• Achieve personal/store sales goals and service objectives
• Provide day‑to‑day supervisory support for team members
• Collaborate with GM on coaching and developmental needs for team members
• Dispatch drivers ensuring delivery standards are achieved
• Maintain commercial stocking programs
• Build and maintain a network of second‑source suppliers

• Maintain core bank and commercial returns
• Maintain commercial credit accounts
• Partner with GM to ensure proper driver coverage

• Friendly communication
• Ability to locate and stock parts
• Safety knowledge and skills
• Operating inventory systems and store equipment
• Parts and automotive system knowledge skills
• Operating POS and parts lookup systems
• ASE P2 certified or ASE‑ready equivalent
• Advanced solution, project and product quality recommendation ability
• Ability to source from multiple places (special order, FDO, second source)
• Advanced selling skills for commercial customers
• Ability to multi‑task and remain organized
• Effective communication, listening, and problem‑solving skills

• Working knowledge of automotive systems, including diagnostics for internal engine, suspension, brakes, electronics, exhaust, and more
• Speak and write English;
  Spanish a plus; effective communication with customers, peers, and management
• Read and interpret documents such as safety rules, operating and maintenance instructions, parts catalogs, and procedure manuals; write simple correspondence
• Understand and execute written, oral, or diagram instructions
• Successfully complete the Parts Knowledge Assessment
• Use basic math accurately (addition, subtraction, multiplication, division)
• Use Microsoft Office effectively (Word, Excel required)
• Strong organizational skills
• Understand commercial profitability concepts, competition, market opportunities, and customer prioritization (may work with the Commercial Account Manager to determine pricing discounts for specific commercial customers)
• Ability to work an assortment of days, evenings, and weekends as needed

• A minimum of 3 years of prior automotive parts experience (preferred)
• Proven sales ability with past experience in fulfillment of customer transactions
• Formal or informal experience leading teams, supervising daily tasks, and working together to achieve goals

High school diploma or general education degree (GED)

ASE Certification Preferred, but not required

Employees predominantly walk or stand; must talk, hear, use hands and fingers to handle or feel; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl. Frequently lift up to 50 lbs, occasionally up to 100 lbs. Requires close vision, distance vision, color vision, depth perception, and the ability to adjust focus.

Work is usually inside, occasionally outside, exposed to various weather conditions, moving mechanical parts, high precarious places, toxic or caustic chemicals, risk of electrical shock, explosives, vibrations. Noise level is usually moderate.

Position is eligible for sales commission based on individual or store performance.

Mid‑Senior level

Full‑time

Sales and Business Development

Motor Vehicle Manufacturing and Retail

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, or basis of disability or any other federal, state or local protected class.