Automotive Program Aide ( Pool

About Mount Wachusett Community College

Mount Wachusett Community College is a highly regarded educational institution located in Gardner, Massachusetts and accredited by the New England Commission of Higher Education (NECHE). Established in 1963, MWCC serves the educational needs of the communities of North Central Massachusetts with innovative undergraduate education, early college programs, workforce development, personal enrichment, and community service. MWCC provides a supportive environment for individuals to pursue their educational goals, enhance professional skills, and seek personal growth.

MWCC empowers individuals from all walks of life, fostering their development and transformation.

We hope you will consider applying for one of our open positions, and discover all that Mount Wachusett Community College and the North Central Massachusetts region have to offer.

MWCC embraces diversity, equity, and inclusion as core values and focuses on improving racial equity in our college community. We value equity-minded individuals with commitment to serve student learners from a broad range of cultural heritages, socioeconomic backgrounds, genders, abilities, and orientations. Therefore, we strongly encourage applicants who share our commitment and who understand the benefits of culturally relevant practices needed in an educational environment.

General Statement of Duties

This posting is an open pool position. There may or may not be available openings at this time; when an opening occurs, the hiring manager will draw from the pool of applicants on file as needed.

Provides administrative and technical support to the Automotive Tech program faculty staff, students, and clients.

Responsibilities

• Greeting visitors, vendors, and maintenance/facility personnel at the academic site located at 42 Linus Allain in Gardner, MA;
• Scheduling live work, coordinating ordering parts with customers, contacting customers when their vehicles are ready for pickup, and identifying a pickup plan;
• Coordinating with the Program Administrator for campus operations that include the Student Resource Room, Marty's Market, student programming, and specialty events;
• Providing general support for students, instructors, and the Program Administrator;
• Managing special divisional projects as assigned and supervised by the Dean of Business, Science, Technology and Mathematics;
• Other duties as assigned.

Minimum Qualifications

• High school diploma or equivalent credential;
• Proficiency with Word/Excel/Outlook;
• Strong customer service skills and understanding of how to handle sensitive, confidential, or restricted information;
• Strong organizational skills and attention to detail;
• Excellent communication (written and oral) and organizational skills;
• Ability to multitask and prioritize tasks in a dynamic work environment.

Desired Qualifications

• Previous experience in an automotive setting and comfort with relating vehicle repairs to customers;
• Familiarity with Canva;
• Willingness to take direction, learn new skills, and contribute to a collaborative team environment;
• Good interpersonal skills;
• Ability to work within a team environment as well as independently on tasks.

Equivalency Statement
Applicants who do not meet the qualifications as stated above are encouraged to explain how their background and experience provide an equivalent combination of education, training and experience for the responsibilities of this position.

Salary
: $15.00-$16.75 per hour

Employee Status
:
Part Time

Benefits
:
No

Hours per Week
:
Not to Exceed 18 hrs

The automotive facility is open Monday–Friday, 8:00 AM–6:00 PM. Hours worked will be during these hours based on needs of the business.

Number of Weeks
: up to 52 weeks depending on need

MWCC is an affirmative action/equal opportunity employer and does not discriminate on the basis of race, color, national origin, ethnicity, sex, disability, religion, age, veteran status, genetic information, pregnancy or related conditions, gender identity, sex characteristics, sex stereotypes or sexual orientation in its programs and activities as required by Title IX of the Educational Amendments of…