Office Manager

Department: Human Resources

Reports To: Senior Director, Human Resources

FLSA Status: Exempt

Location: Garland, TX

The Office Manager is an experienced administrative and operational leader responsible for ensuring the smooth day‑to‑day operation of our office headquarters in Garland, TX, creating a professional, organized, and engaging workplace environment for our employees and visitors. This hands‑on, tactical role will own and drive core office operations including managing office supplies and equipment, overseeing facility maintenance and vendor relationships, supporting event planning and execution, and providing high‑level administrative support to our Executive and HR teams.

The Office Manager also plays a key role in supporting business operations and company culture by planning company meetings, leading employee engagement initiatives, and supporting large‑scale industry trade shows with event logistics, communications, lodging, and vendor coordination.

Build and invest in businesses that positively impact the world.

Fostering and developing products, solutions, and systems.

Lead with Positivity and Respect – We foster trust, optimism, and respect in every interaction.

Compete as a Team – We foster collaboration and teamwork, knowing we win together.

Innovate with Purpose – We create bold, lasting solutions that make a real impact.

Inspire Growth – We fuel the growth of people, businesses, and brands through bold ideas and relentless execution.

Own It and Deliver Value – We take responsibility, act with clarity, and ensure our work creates real impact.

• Manage the reception area and provide excellent customer service to employees, vendors, and visitors.
• Greet visitors, answer questions, and direct/escort them to the appropriate staff member.
• Proactively manage office operations and resources (furniture, seating/office arrangements, storage/ organization, and supplies inventory and facilitation) to ensure uninterrupted business operations.
• Check inventory levels, place orders, and re‑stock supplies in an organized and cost‑effective manner.
• Receive and distribute office mail, packages, and other deliveries. Mail AP checks, sample materials, and other items for the office.
• Process month‑end expense report in accordance with company policies.
• Manage invoice submittals for the HR team and ensure timely processing of invoice payments.
• Support new hire onboarding with welcome kit and business card orders, preparing workstations, set‑up requests, etc.
• Update various company lists and documents.
• May provide occasional support with scheduling and travel arrangements for the Executive Team and HR.
• Other ad hoc projects or assignments as needed.

• Manage the upkeep, cleaning, and maintenance of the property and facility. Schedule, oversee, and remain proactive and reactive on repairs, inspections, and preventive maintenance. Communicate with property management and leadership as needed.
• Manage office vendor relationships and service contracts including terms, conditions, and renewals.
• Schedule and oversee routine servicing and repairs of office equipment including copiers, shredding bins, vending machines, etc.
• Serve as a member of the Safety Captain Team.
• Ensure office safety and security policies and protocols are communicated and adhered to by staff.
• Frequently inspect the facility to ensure all areas are being kept orderly, clean, and in safe operating condition and the overall workplace environment meets professional standards.

• Support onsite and offsite company meetings and other events by coordinating room/venue reservations, catering/meals, overnight lodging, and other logistics and sending communications to attendees.
• Plan and execute employee engagement events and initiatives (birthday and anniversary recognition, employee spotlight, holiday party, etc.) to foster a positive workplace culture.
• Plan and coordinate annual back‑to‑school supply drive and donation drop‑off.

• Manage registration and logistics for the…