Business Development Operations Coordinator

• Employee Type Full-Time Non-Exempt

The Business Development Operations Coordinator provides comprehensive administrative, operational, and project support to the Business Development Department and Director. This role serves as a key liaison between Business Development, Admissions, Marketing, Inquiry Call Center staff, referral sources, and other internal departments to support organizational growth, referral development, and operational efficiency.

• Provide executive and administrative support to the Director of Business Development and departmental team.
• Coordinate referral activities and maintain positive relationships with referral partners and community stakeholders.
• Perform data entry, reporting, and analysis while ensuring accuracy and integrity of information.
• Manage and maintain Customer Relationship Management (CRM) systems and departmental databases.
• Coordinate calendars, meetings, appointments, and travel arrangements as needed.
• Prepare and process expense reports and assist with budget tracking and administrative financial tasks.
• Coordinate the production, distribution, and inventory of marketing materials and promotional resources.
• Plan and support events, conferences, community outreach activities, hospitality functions, and visitor experiences.
• Collaborate with Admissions, Marketing, Inquiry Call Center staff, and other departments regarding patient, referral, operational, and customer service matters.
• Support patient welcome initiatives and other programs designed to enhance the patient and referral experience.
• Prepare departmental reports, presentations, and meeting agendas.
• Assist with the coordination and execution of special projects and strategic initiatives.
• Provide logistical and administrative support for departmental meetings, trainings, conferences, and community events.
• Maintain confidentiality and professionalism when handling sensitive information.
• Perform other duties as assigned to support the goals, growth, and operations of the Business Development Department.

• High school Diploma or GED, Bachelors Degree preferred
• Strong organizational and time management skills with the ability to prioritize multiple projects and deadlines.
• Excellent verbal and written communication skills.
• Proficiency in Computer software and CRM/database management systems.
• Ability to build and maintain effective working relationships with internal and external stakeholders.
• Strong attention to detail, accuracy, and follow-through.
• Ability to work independently while maintaining a collaborative team-oriented approach.
• Event planning, coordination, and project management skills preferred.

We offer a comprehensive benefits package designed to support your health, well-being, and financial future:

• Medical, Dental, and Vision coverage, plus additional benefit offerings
• Employer-sponsored, unlimited telehealth and virtual behavioral health services for employees and their families
• Generous paid time off that increases with years of service
• 6 paid holidays, plus 2 additional floating holidays for added flexibility
• Fitness reimbursement program
• 401(k) with company match, including a Roth option
• Tuition reimbursement after 2 years of service to support ongoing education