Customer Service Rockstar In Office Position

Benefits:

• 401(k) matching
• Bonus based on performance
• Dental insurance
• Employee discounts
• Flexible schedule
• Paid time off
• Training & development
• Vision insurance

Do you have the energy, drive, and people skills to turn every phone call into a win? At Virtual Office Solutions, we don’t just answer calls — we convert conversations into booked appointments. Our clients count on us to deliver, and we’re looking for Customer Service Rockstars who can make it happen.

• Convert callers into raving fans by building trust and booking their appointments.
• Listen actively, ask smart questions, and highlight the value of our services.
• Juggle multiple calls and tasks with confidence and accuracy.
• Be the friendly, professional voice that makes customers feel like they called the right place.

• You’ve got top-notch communication skills (phone confidence is a must).
• You thrive in a fast-paced, performance-driven environment.
• You’re a team player who shows up with a positive, "let’s do this" attitude.
• You take pride in hitting (and beating) goals — and you love seeing the results.

• Supportive training to sharpen your skills and set you up for success.
• A positive, growth-minded team that feels more like family.
• Opportunities to grow into leadership roles (we promote from within).

• We need closers - CSR's who can listen, build value and confidently convert calls into scheduled appointments
• Ability to multitask and stay organized
• Computer literacy (Google Suite experience a plus). Training on multiple CRM systems provided. Experience with Service Monster, House Call Pro and Jobber a plus.
• Previous home service business experience preferred (but not required—we will train the right person!)

• Location: 1821 Belt Line Road Garland, TX 75044
• Schedule: Positions available
  • Wednesday, Thursday, Fridays 11am - 7pm, every Saturday or Every Other Saturday
  • Our office hours are Mon - Thur 6:30am-8:30pm, Fri 6:30am-8:00pm, Sat 7am - 8pm and Sun 9am-5pm
• Starting
  Pay: $15 per hour, bonus on bookings and performance
• Benefits: 401k company matching, dental and vision insurance for full time positions. AFLAC, paid vacation and paid holidays after 60 days, business casual working environment, flexible schedules, discounts on carpet cleaning.

At our Call Scheduling Center, we don’t just answer phones—we build trust and keep our clients’ businesses running smoothly. You’ll be part of a supportive team that values professionalism, integrity, and growth.