Data Center Technician L1

Make an impact at NTT Global Data Centers

Join NTT Global Data Centers and be part of a team that drives innovation and sustainability in the digital world. With over 150 data centers across more than 20 countries globally, we offer unparalleled opportunities to work on cutting‑edge technology and transformative projects. Experience a collaborative, innovative, and inclusive workplace where your ideas are valued, and your growth is supported.

The Data Center Technician provides a working level of data center knowledge and is responsible for the operational integrity and regulatory compliance of the data center electrical, mechanical, and fire life safety systems. The Technician maintains and follows the processes that maximize customer uptime in the most cost‑effective way, ensuring that data center problems are identified and repaired quickly, that contractors deliver quality services, and that internal customer demands are met.

• Develop creative approaches to keep operational costs to a minimum, improve efficiency, and implement new strategies.
• Mechanical responsibilities include chilled water systems and components, HVAC systems such as roof top units, CRAC/CRAH units, and humidification systems.
• Electrical responsibilities include electrical/critical power distribution from the Utility/Generator main switch gear through the UPS systems out to the customer load.
• Fire Life Safety responsibilities include wet sprinkler systems and pre‑action sprinkler systems as well as their associated detection devices.
• Test performance of electromechanical assemblies and electronic voltmeters, read blueprints, schematics, diagrams, or technical orders to determine methods and sequences of processes.
• Inspect parts for surface defects, install electrical or electronic parts and hardware in housings or assemblies, use hand or power tools, align, fit or assemble component parts.
• Operate, monitor, maintain, and respond to abnormal conditions in facilities systems across Mechanical, Electrical, Fire Life Safety, and Building Monitoring and Control.
• Analyze systems to ensure best practices for both internal and external customers, provide feedback to relevant teams on effectiveness of existing standards and processes.
• Work with contractors and consultants to review quality assurance for all system expansions, corrections, and upgrades.
• Track and complete an aggressive preventive and predictive maintenance programme.
• Ensure the data centre operates at maximum operational efficiency, including analyzing existing operating conditions, recommending new technologies, improving overall efficiency, and cost reduction.
• Manage systems to avoid unplanned customer‑impacting events, determine maintenance requirements for mechanical, electrical, and fire life safety systems, perform other duties as assigned, and ensure regular, predictable attendance.

• Understanding of the mechanical, electrical, and fire life safety systems used in a data centre environment including electrical distribution and layout, transformers, PLCs, generators, switch gear, UPS systems, STS, ATS, PDUs, chilled water systems, CRAC/CRAHs, pre‑action sprinkler systems.
• Knowledge of NEC, NFPA 70E, NFPA 72, NFPA 25, and compliance issues as well as building codes regarding fire life safety.
• Current knowledge in industrial safety best practices (lockout/tag out, arc flash protection, OSHA and state regulations).
• Familiarity with data trending/tracking and analysis and ability to utilize a PC‑based integrated critical monitoring system.
• Ability to process hands and eye requests as required, e.g., tape rotation, rack and stack of equipment, inventory hardware, power cycle devices, patch cable install/remove.
• Demonstrated hands‑on experience installing, maintaining, and/or troubleshooting large commercial and industrial systems: chilled water systems, large centrifugal chillers, cooling towers, heat exchangers, water treatment systems, VFDs and pumps, HVAC equipment, CRAC/CRAHs, humidification systems, water heaters, water/air filters, BMS and PLC controls, emergency standby diesel generator…