Data Center Technician L1

Make an impact at NTT Global Data Centers

Join NTT Global Data Centers and be part of a team that drives innovation and sustainability in the digital world. With over 150 data centers across more than 20 countries globally, we offer unparalleled opportunities to work on cutting‑edge technology and transformative projects. Experience a collaborative, innovative, and inclusive workplace where your ideas are valued, and your growth is supported.

The Data Center Technician provides a working level of data center knowledge and is responsible for the operational integrity and regulatory compliance of the data center electrical, mechanical, and fire life safety systems.

The Data Center Technician maintains and follows the processes that maximize customer uptime in the most cost‑effective way. Ensures that data center problems are identified and repaired quickly, that contractors deliver quality services, and that internal customer demands are met.

This role maintains and follows the processes that maximize customer uptime in the most cost‑effective way. This role also ensures that data center problems are identified and repaired quickly, that contractors deliver quality services, and that internal customer demands are met.

Develops creative approaches to keep operational costs to a minimum, improves efficiency, and implements new strategies.

• Mechanical responsibilities includes chilled water systems and components, HVAC systems such as rooftop units, CRAC/CRAH units, and humidification systems.
• Electrical responsibilities will include electrical/critical power distribution from the Utility/Generator main switch gear through the UPS systems out to the customer load.
• Fire Life Safety responsibilities will include wet sprinkler systems and pre‑action sprinkler systems as well as their associated detection devices.
• Tests performance of electromechanical assemblies and electronic voltmeters.
• Reads blueprints, schematics, diagrams, or technical orders to determine methods and sequences of processes.
• Inspects parts for surface defects.
• Installs electrical or electronic parts and hardware in housings or assemblies, using hand tools.
• Aligns, fits, or assembles component parts, using hand or power tools.
• Operates, monitors, maintains, and responds to abnormal conditions in facility systems.
• Areas include:
  Mechanical, Electrical, Fire Life Safety, and Building Monitoring and Control.
• Analyses systems to ensure best practices for both internal and external customers.
• Provides feedback to relevant teams on the effectiveness of existing standards and processes.
• Works with contractors and consultants to review quality assurance for all system expansions, corrections, and upgrades.
• Works with relevant teams to track and complete an aggressive preventive and predictive maintenance programme.
• Ensures data centre operates at maximum operational efficiency, including analysing existing operating conditions, recommending new technologies and improving overall efficiency, and cost reduction.
• Manages systems to avoid unplanned customer‑impacting events.
• Works with relevant teams to determine maintenance requirements for mechanical, electrical, and fire life safety systems.
• Performs other duties as assigned.
• Ensures a regular, predictable attendance which is essential to satisfactory performance.

• Understanding of the mechanical, electrical, and fire life safety systems used in a data centre environment including, but not limited to the following: electrical distribution and layout, Transformers, PLC, Generators, Switchgear, UPS systems, STS, ATS, PDU, Chilled Water Systems, CRAC/CRAH, Pre‑Action Sprinkler Systems; knowledge of NEC, NFPA 70E, NFPA 72, NFPA 25, and compliance issues as well as building codes in regard to fire life safety.
• Current knowledge in industrial safety best practices (e.g., lockout/tag out, arc flash protection, OSHA and state regulations).
• Familiarity with data trending/tracking and analysis and ability to utilize a PC‑based integrated critical monitoring systems.
• Ability to process Hands and Eye requests as required (i.e., Tape Rotation,…