Bilingual Outreach Counselor

Bilingual Outreach Counselor

FLSA:
Exempt/ Full Time

Summary:

Provide individual and group counseling to both English and Spanish speaking clients.

Schedule:

Monday-Friday, Generally 9-5 business hours with ability to set schedule to meet the needs of clients.

Hope's Door New Beginning Center (HDNBC) is a non-profit Agency providing a continuum of care for individuals who are victims of domestic abuse. HDNBC provides safety, healing, advocacy, and prevention. Find out more here:(Use the "Apply for this Job" box below)..org

• Provide support and contribute to a working environment in which all individuals are respected regardless of their individual differences.
• Assess clients' needs and determine their appropriateness for the services e referrals to appropriate community resources for clients deemed not appropriate for services.
• Delivers and provides individual and group counseling sessions.
• Proactively manage client caseload through regular follow up calls and scheduling client intakes and appointments. It is expected a minimum of 50% of the therapist's time will be spent providing direct client services.
• Support other clinical team members in translating services in Spanish.
• Assess and conduct intake assessments to establish safety plans, identify case management needs, advocacy needs and readiness for therapeutic services.
• Develop and lead group counseling and psycho-educational sessions for adult and/ or child victims of domestic violence.
• Maintain accurate and timely documentation of client services and case notes in compliance with agency guidelines and funding sources.
• Serve as backup for emergency crisis and phone operations.
• Attends training as necessary to maintain accurate and adequate knowledge in the field of domestic violence.
• Maintains current licensure and/or certifications and group affiliations.
• Make recommendation on refining and improving current programs to optimally meet the needs of clients given the resources available.
• Work with the management team for organizational development, strategic planning, and coordination of services.
• Conducts ongoing communication with Clinical Services Manager and advocacy team.
• Conduct outreach to the community as needed.
• Assist in the training and support of clinical interns.
• Participate in agency events.
• All other duties as assigned.

Master's Degree from an accredited college or university in Social Work, Psychology, Counseling, or other related field, with a strong preference for trauma-informed services, and at least two years of appropriate clinically supervised, post-degree work experience in categories such as cognitive behavioral therapy, interpersonal therapy and diagnostic assessment, or any equivalent combination of training and experience which provides the required knowledge, skills and abilities.

• LCSW, LMFT or, LPC or an LMSW, LMFT-A, or LPC-A working towards the completion of hours.
  * Licensed counselors incumbent is required to maintain their own certificate of insurance for private consultations.
• Valid Texas Driver's License

• Knowledge of individual and group therapy techniques.
• Ability to communicate effectively, both orally and written.
• Knowledge of and commitment to counseling techniques which empower victims of domestic violence and knowledge of the human service delivery system.
• Knowledge of psychological disorders DSM-V. Knowledge of effective and efficient methods for organizing and maintaining records and ability to perform the same.
• Knowledge of crisis intervention skills.
• Knowledge of community resources.
• Knowledge and experience working with victims of trauma (1 year minimum).
• Working knowledge of dynamics of domestic violence.
• Knowledge of the power and control wheel.
• Experience cultivating and maintaining effective relationships with a diverse group of people and remain sensitive to their concerns.
• Ability to present a positive and professional image of the agency.
• Ability to formulate treatment plans.
• Ability to work as a team member.
• Ability to work independently, set goals and accomplish with a sense of urgency.
• Ability to maintain client and agency confidentiality.
• Ability to follow proper safety protocols and agency policies to ensure the safety and well-being of staff and clients.
• Ability to be on-time and maintain a regular, consistent schedule.

Duties are usually performed while sitting with occasional periods of standing or walking. Limited physical effort is required associated with lifting and carrying objects (less than 25 lbs.).

HDNBC is located both in Plano and Garland. Primary Office

Location:

Garland. Currently, services are provided in-person or virtually (via phone, zoom, and other tele-health platforms).