Public Area Attendant

Public Area / Lobby Attendant

The Public Area / Lobby Attendant is responsible for maintaining the cleanliness, appearance, and overall presentation of all public spaces throughout the hotel. This position helps create a welcoming and comfortable environment for guests by ensuring the lobby, restrooms, hallways, elevators, meeting space, and other public areas are clean, organized, and well maintained at all times.

• Clean and maintain the hotel lobby, public restrooms, hallways, elevators, stairwells, and other assigned public areas
• Dust, sweep, mop, vacuum, and polish floors, furniture, fixtures, and glass surfaces
• Monitor and replenish restroom supplies such as soap, paper towels, and tissue
• Empty trash receptacles and replace liners in all assigned public areas
• Clean entrance doors, windows, mirrors, and high-touch surfaces regularly
• Maintain cleanliness of meeting rooms, pre-function areas, fitness center, and other guest-facing spaces as assigned
• Report maintenance issues, safety hazards, or damaged items to the appropriate department promptly
• Respond quickly to spills, guest requests, and special cleaning needs
• Ensure cleaning carts, storage areas, and supplies are organized and properly stocked
• Follow hotel brand standards, safety procedures, and proper use of cleaning chemicals
• Provide friendly and professional service when interacting with guests and team members
• Support housekeeping and other departments as needed

• Previous housekeeping or janitorial experience preferred, but not required
• Ability to work independently and efficiently with attention to detail
• Good time management and organizational skills
• Ability to stand, walk, bend, lift, and move for extended periods
• Able to lift up to 25–40 pounds as needed
• Flexible schedule, including weekends and holidays
• Basic understanding of cleanliness and guest service standards

• Fast-paced hotel environment
• Requires frequent walking, standing, bending, pushing, pulling, and lifting
• May involve exposure to cleaning chemicals and varying temperatures

• Maintain a clean, neat, and guest-ready appearance in all public areas
• Complete daily cleaning assignments on time and according to hotel standards
• Deliver courteous and professional guest service at all times
• Help ensure a positive first impression for every guest entering the hotel