Immigration & Mobility Specialist; NASA Region

Join Our Team as an Immigration & Mobility Specialist (NASA Region) at Epiroc!

The Immigration & Mobility Specialist is responsible for end‑to‑end domestic and international employee mobility, including immigration case management, relocation program execution, vendor oversight, and policy governance. The role partners with HRBPs, Talent Acquisition, Payroll, Compensation/ICB, managers, and external providers (e.g., Fragomen, ARC, KPMG) to deliver a compliant, high‑quality employee experience across transfers, assignments (expat, local‑plus, STIA), and relocations within the NASA region (North America, South America).

Work Type:
Hybrid

• Program & Policy
  :
  Develop, maintain, and continuously improve mobility and immigration policies (domestic & international), SOPs, FAQs, and templates; manage version control and change communications.
• Partner with ICB (Compensation) on global assignee terms & conditions; contribute to global projects and provide market feedback from the NASA region.
• Coordinate (or support, as agreed with ICB) the expat salary review process and related allowance/benefit updates; ensure accuracy and timely approvals.
• Own the process for business/support travel letters (employment verification, invitation, border letters); drive opportunities for automation (document generation/workflows) with HR Ops/IT.

• Lead/participate in RFPs
  , vendor selection
  , onboarding, and performance
  management for relocation, immigration, tax, and related services.
• Manage day‑to‑day vendor relationships (e.g., ARC Relocation, Fragomen, KPMG), SLAs, issue resolution, and continuous improvement.
• Management of the Sixt car leasing program.

• Run end‑to‑end domestic and international case management: intake, eligibility, costings, approvals, package setup, vendor initiation, and employee guidance.
• Oversee immigration filings with counsel (e.g., H‑1B/L‑1/TN/O‑1, work permits, PR pathways); ensure work authorization aligns with start dates.
• Coordinate relocation logistics (HHG, temporary housing, travel), onboarding (I‑9/SSN for US inbound), and ongoing support; manage extensions, amendments, and repatriations.
• Monitor compliance (tax, immigration, labor, data privacy) and ensure accurate HRIS/Payroll updates.

• Advise managers, HRBPs, and Talent Acquisition on policy application, timelines, risks, and employee experience.

• Experience in a multinational or matrixed organization managing mobility/immigration complexity (domestic and international scope).
• 5+ years in Global Mobility/Immigration or closely related function with demonstrated ownership of end‑to‑end cases and vendor management.
• Hands‑on experience with vendor RFPs, selection, contracting, and ongoing relationship management.
• Strong knowledge of expatriate assignment frameworks (expat, local‑plus, STIA), immigration categories, and compliance requirements.
• Proven ability to interpret and administer policy
  , partner with Compensation/ICB, and coordinate salary/allowance reviews for global assignees.
• Data fluency: case tracking, metrics, reconciliation with HRIS/Payroll; strong written communication and stakeholder management.

• HR Operations background with demonstrated exposure to expats/global mobility and a strong learning mindset; ability to ramp quickly on complex programs.
• Prior experience coordinating support/business travel documentation and process automation (e.g., document generation workflows, ticketing).
• Familiarity with relocation/tax providers (ARC, KPMG) and immigration counsel processes (Fragomen or equivalent).

• Reports to:
  
  Regional Center of Excellence, HR (Mobility/Immigration) or as designated.

Responsible for meeting the objectives of our ISO programs. When there are any questions regarding these programs they shall be directed to your supervisor/manager or the facility ISO representative. Supervisors and managers are responsible for communicating policy and objectives of ISO programs to their employees.

Note:

This job description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the job. Employees are held accountable for all duties of the job.

Any background check conducted will be evaluated through an individualized assessment, taking into account the job’s specific requirements and the candidate’s circumstances.

Epiroc is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.