Global Training, Development & Retention Specialist

At Aqua Expeditions, we are passionate about providing exceptional levels of service to our guests. We take pride in pampering our guests and ensuring that their time with us creates a trip of a lifetime. The Aqua experience is carefully curated by a team of talented individuals — from onboard crew to reservations staff — who work behind the scenes to guarantee smooth sailing.

We are always on the lookout for new team players who share our passion and expertise, to ensure a world-class travel experience.

To create and deliver unique and authentic once-in-a-lifetime experiences so that our guests can have enriching memories to cherish for a lifetime.

Aqua Expeditions offers customized luxury travel experiences aboard vessels of elegant, contemporary design, centered around immersive culture and wildlife excursions unique to each location, award-winning cuisine by renowned chefs, personalized guest service, and a commitment to community, sustainability and preservation.

• A:
  We value AUTHENTICITY, believing in the unique talents of each individual and the importance of integrity.
• Q:
  We aim for QUALITY, emphasizing a service-oriented approach and shared knowledge.
• U:
  We believe in UNITY, and prioritize effective teamwork.
• A:
  We hold deep ADMIRATION and respect for our environment, collaborating closely with local communities to foster responsible practices that protect and conserve nature.

Execute Aqua Expeditions’ Global Training & Development strategy directly across operations, translating People & Culture standards into practical learning, capability-building and career development actions. The role works closely with frontline employees and operational leaders to identify development needs, deliver hands‑on learning, strengthen leadership capabilities and build sustainable internal talent pipelines.

• Diagnose operational capability gaps through observation, interviews, performanceinformationand direct engagement with employees and leaders.
• Design, adapt and deliver practical trainingprogrammersaligned with Aqua service standards, SOPs, expectedbehaviorsand business priorities.
• Provide hands‑on,on‑the‑joband onboard training across Aqua Expeditions operations, ensuring learning is relevant to the local operating context.
• Lead and support onboarding, operational induction, cross‑training, refreshertrainingand continuous learning initiatives.
• Coach crew members,supervisors and operational leaders to strengthen performance, feedback, teamleadershipand people-development capabilities.
• Build structured development plans foridentifiedemployees, connecting training, coaching, stretch assignments, cross‑exposureand internal mobility.
• Identify high‑potential employees and employees ready for broader responsibilities in partnership with operational leaders and Global People & Culture.
• Support succession planning bymaintainingvisibility of internal talent, development progress,readiness and capability gaps across operations.
• Develop and support internal trainers and subject‑matter experts to expand local training capability and ensure sustainable transfer of knowledge.
• Support the implementation and continuous development of Aqua Lab and other practical learning platforms and initiatives.
• Follow up after training and development actions to verifybehavioralapplication, operationalimprovementand progress against agreed objectives.
• Maintainaccuraterecords, evidence and dashboards covering training delivered, participation, development plans, talentobservationsand outcomes.
• Provide structured field feedback and recommendations to Global People & Culture and operational leadership.
• Coordinate external training providers when required,…